MFA-Duo - Generating Backup Codes for Future Use

This document will guide you through the process of generating backup codes for future use should you be in a situation where you can't bring in your MFA device (such as a secured location or a classroom where you're taking a test and can't have any devices).

Generating Backup Codes for Future Use

  1. Navigate to the Duo Device Management Portal at Authenticate with your UW-Madison NetID and Password. You will also be asked to approve the login through your existing multi-factor authentication devices.
  2. Click the Backup Passcodes box
  3. BUP-001-Box.png

  4. Click on the Get Passcodes box to generate new passcodes
  5. BUP-002-BUPasscodes.png

  6. Click on View and Print Passcodes
  7. BUP-003-ViewandPrint.png

  8. Click Print to print your passcodes or write them down if you do not have access to a printer
  9. BUP-004-Print.png

Handling Your Backup Codes

  • Backup codes should be stored in a secure but accessible location (such as a locked drawer or cabinet) while not in use.
  • Generating new backup codes will invalidate your previous backup codes.
  • Backup codes will expire after four months; The expiration date is displayed on the print-out below the passcodes.
  • Each code can only be used once so we recommend crossing them off as you use them.

Keywords:duo 2 factor authentication two auth control backup codes temporary passcode passcodes   Doc ID:80795
Owner:Lisa B.Group:Multi-Factor Authentication (MFA)
Created:2018-03-12 12:42 CSTUpdated:2018-10-30 12:20 CST
Sites:DoIT Help Desk, DoIT Tech Store, Multi-Factor Authentication (MFA)
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