MFA-Duo - Generating Backup Passcodes for Future Use

This document will guide you through the process of generating backup passcodes for future use should you be in a situation where you can't bring in your MFA device (such as a secured location or a classroom where you're taking a test and can't have any devices).

Generating Backup Passcodes for Future Use

  1. Navigate to the Multi-Factor Authentication Portal at www.mfa.wisc.edu. Authenticate with your UW-Madison NetID and Password. You will also be asked to approve the login through your existing multi-factor authentication devices.
  2. Click the green Backup Passcodes button.
  3. 1BackupPasscodesonMainPage(cropped).png

  4. Click the green Get New Backup Passcodes button.
  5. 2GetNewBackupPasscodes(cropped).png

  6. Click the green Print Backup Passcodes button.
  7. 3PrintBackupPasscodes(cropped).png

  8. Click Print to print your passcodes or write them down if you do not have access to a printer
  9. BUP-004-Print.png


Handling Your Backup Codes

  • Backup codes should be stored in a secure but accessible location (such as a locked drawer or cabinet) while not in use.
  • Generating new backup codes will invalidate your previous backup codes.
  • Backup codes will expire after four months; The expiration date is displayed on the print-out below the passcodes.
  • Each code can only be used once so we recommend crossing them off as you use them.




Keywords:duo 2 factor authentication two auth control backup codes temporary passcode passcodes   Doc ID:80795
Owner:Lisa B.Group:Multi-Factor Authentication (MFA)
Created:2018-03-12 12:42 CSTUpdated:2018-12-21 13:29 CST
Sites:DoIT Help Desk, DoIT Tech Store, Multi-Factor Authentication (MFA)
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