WiscWeb - WordPress - Adding a Service Account to a Project
This document will walk you through the process of adding a service account as an admin/editor on a project as a workaround for the Intranet role reassignment issue.
*Please Note: This will give anyone with the login credentials access to the WiscWeb project. Make sure to let the user know this before you set this for them.
- Have the user open a private browsing window and navigate to https://wiscweb.wisc.edu/wp-admin.
- They should login with their service account credentials but the username will be different. It will be everything listed before the @ symbol plus an underscore (_) and the beginning of their domain. For example, if the service account is email@example.com, the username would be admin_wiscweb. The password is the one listed in the Wisc Account Administration site. If they do not have a password set, they will need to follow the instructions listed in this KB article: https://kb.wisc.edu/office365/page.php?id=46699
- Once they login, WordPress will capture their credentials. A super admin can then go in and add this account as an existing user. Just start typing the username and it should show up in the dropdown.