WiscWeb - WordPress - Adding a Service Account to a Project

This document will walk you through the process of adding a service account as an admin/editor on a project as a workaround for the Intranet role reassignment issue.

*Please Note: This will give anyone with the login credentials access to the WiscWeb project. Make sure to let the user know this before you set this for them.
  1. Have the user open a private browsing window and navigate to https://wiscweb.wisc.edu/wp-admin
  2. They should login with their service account credentials but the username will be different. It will be everything listed before the @ symbol plus an underscore (_) and the beginning of their domain. For example, if the service account is admin@wiscweb.wisc.edu, the username would be admin_wiscweb. The password is the one listed in the Wisc Account Administration site. If they do not have a password set, they will need to follow the instructions listed in this KB article: https://kb.wisc.edu/office365/page.php?id=46699
  3. Once they login, WordPress will capture their credentials. A super admin can then go in and add this account as an existing user. Just start typing the username and it should show up in the dropdown. 

See Also:




Keywords:service account, user, role, permissions, intranet   Doc ID:80832
Owner:Jenna K.Group:WiscWeb CMS
Created:2018-03-13 08:42 CDTUpdated:2018-10-05 15:28 CDT
Sites:DoIT Help Desk, WiscWeb CMS
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