Help Desk (Retiree without IT Services) - Steps to take before losing access to Office 365, G Suite, Box, and Qualtrics
Effective January 2018, individuals who leave the University may begin a deactivation process that may change their access to the following services:Affected IT Services
- Office 365
- G Suite
Note: Service-based deactivation will not impact the NetID Login Service.
Why am I losing access?
Your affiliation type determines how your access to affected IT services will change when you leave the University. Please see the chart below to learn more.
|University Affiliation Type||Reason for Affiliation Type||Access to
|Retiree*||HR updated your employment status to indicate you are a retiree with no continued access to campus IT services||Lose access to all affected IT services|
*Retirees are not automatically granted continued access to campus IT services and will need to apply to retain access. Contact your HR department to learn more.
When will I lose access?
View the service-based deactivation timeline to see when your access will change.
What should I do next?
Step 1: You are encouraged to classify data that you created into two categories:
Personal data: You can keep this data and will need to backup files before losing access to your account.
University data: You will need to transfer ownership of this data to designated faculty/staff or to another University account.
Step 2: Once you organize your data, your next step will be to either backup or transfer ownership of that data:
|Backup personal data||Transfer ownership of University data|
|Office 365||Office 365 - Email backup strategies*||Office 365 - Backup OneDrive for Business data**||Office 365 - Preserving organizational data due to a position change or retirement|
|G Suite||UW-Madison G Suite - Backing up data|
|Box||UW-Madison Box - Backup your data||Box - Transferring Folder Ownership|
|Qualtrics||Qualtrics Survey Hosting - Backup your data||Qualtrics Survey Hosting - Transfer ownership of your survey|
Important Note: Once your appointment or student status changes, you will lose access to OneDrive and your license for Outlook desktop client will expire approximately 25 days after the change.