Canvas - Known Issue - Students Cannot See Published Pages

Published pages in Canvas are occasionally not showing up for students or in student view.

Affects

This issue appears to affect Canvas content pages at random. It is fairly uncommon but has been reported at UW-Madison and other institutions that use Canvas.

For more information, visit the Canvas Community: https://community.canvaslms.com/thread/15195-published-page-not-showing-up-for-students.

Status

Instructure is aware of this ongoing issue.

Workaround

If students are unable to see a page, first check that:

  • The page is published.
  • The module containing the page is published.
  • There aren't any restrictions on the page.

If the above criteria are met, then the page may be experiencing this issue. The only known workaround is to create and publish a new page to replace the malfunctioning page.

Contact the DoIT Help Desk for additional assistance.




Keywords:Canvas visible page content file student view   Doc ID:80966
Owner:Learn@UW Madison .Group:Learn@UW Madison
Created:2018-03-16 12:22 CDTUpdated:2018-03-28 16:25 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Learn@UW Madison
Feedback:  0   0