UW-Madison G Suite - Google Analytics Support
This document provides resources on how to get help with your Google Analytics account.
Please note: Google Analytics is not covered by the UW-Madison G Suite contract. The UW-Madison G Suite team will provide best effort support when a Google Analytics case is submitted to the DoIT Help Desk.
Google Analytics Help Center
For general assistance, please visit https://support.google.com/analytics#topic=3544906.
Google Analytics Account SupportIf you cannot access your Google Analytics account, you can resolve this issue in one of two ways:
Option 1: Self-service
Visit the Google Analytics Help site: https://support.google.com/analytics/troubleshooter/7264014?hl=en.
Option 2: Contact Google Analytics Support
Please note: Before you can contact Google, you will need to prove that you are the owner of the account/sites/apps in question by creating a txt file.
- Step 1: Create a text file and save it as analytics.txt
- Step 2: Fill out the Troubleshoot Contact Form
Troubleshoot Contact Form: https://support.google.com/analytics/contact/adminleft_ga.
Learn how to create this file here: https://support.google.com/analytics/answer/7268497#prove.
UW-Madison Google Analytics Community of Practice
For all other questions regarding Google Analytics, please consider posting your question here: firstname.lastname@example.org .
The UW-Madison Google Analytics Community of Practice consists of individuals from departments throughout UW-Madison who use Google Analytics. The goal of this group is to share knowledge amongst each other and document techniques that can be made available to the broader UW community.