This document provides resources on how to get help with your Google Analytics account.
Please note: Google Analytics is not covered by the UW-Madison G Suite contract. The UW-Madison G Suite team will provide best effort support when a Google Analytics case is submitted to the DoIT Help Desk.
For general assistance, please visit https://support.google.com/analytics#topic=3544906.
Option 1: Self-service
Visit the Google Analytics Help site: https://support.google.com/analytics/troubleshooter/7264014?hl=en.
Option 2: Contact Google Analytics Support
Please note: Before you can contact Google, you will need to prove that you are the owner of the account/sites/apps in question by creating a txt file.
Learn how to create this file here: https://support.google.com/analytics/answer/7268497#prove.
Troubleshoot Contact Form: https://support.google.com/analytics/contact/adminleft_ga.
For all other questions regarding Google Analytics, please consider posting your question here: email@example.com .
The UW-Madison Google Analytics Community of Practice consists of individuals from departments throughout UW-Madison who use Google Analytics. The goal of this group is to share knowledge amongst each other and document techniques that can be made available to the broader UW community.
If you need help with your UW-Madison G Suite account or have any questions or concerns, please contact the DoIT Help Desk and a technician from the UW-Madison G Suite team will contact you shortly.