Door Access - Connecting to the Andover Web Client

This document will walk you through the process of connecting to the Andover Web Client.

Note: the Andover Web Client ONLY works with Internet Explorer

  1. Connect to the BAN VPN (see BAN VPN - Connecting to the BAN Network).

  2. Open Internet Explorer and navigate to http://andoverwc.doit.wisc.edu/webclient.

  3. Open compatibility settings in the browser.

    andover_pic_compatibility.png

  4. Fill in the field with http://andoverwc.doit.wisc.edu/webclient. Click add and close the window.

    andover_field_2.PNG

  5. An ActiveX plugin will prompt you to install. Click install.

    If you do not see this, wait a few minutes for it to come down and ensure that pop-ups are allowed.

    andover_pic_activex.png




Keywords:andover ban vpn banvpn door   Doc ID:81437
Owner:Kyle A.Group:DoIT Help Desk
Created:2018-04-05 12:18 CDTUpdated:2018-04-16 11:27 CDT
Sites:DoIT Help Desk
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