Remote Desktop Connection (Windows - GlobalProtect)

Instructions on how to use the Windows Remote Desktop client to remotely connect to an SMPH staff computer.

- Click and run the WiscVPN GlobalProtect desktop app.

Global Protect Icon

Note: If you need to install GlobalProtect see the following KB article:

WiscVPN - Downloading and Installing the GlobalProtect (PaloAlto) Client

- Enter the following Portal: with your NetID credentials, then click Connect.

GlobalProtect Login Credentials

Note:  To confirm that your are now on the VPN you should see Status: Connected in the GlobalProtect window.

GlobalProtect Status Connected

- Now that the VPN is connected, open and run the Remote Desktop Connection application.

Note: The Remote Desktop App can be found, by clicking the Start Menu button (windows logo - taskbar), and typing "Remote Desktop Connection" in the search field.

- Enter the IP address (Ex. 128.104.###.###) of the specific work computer you are trying to connect to.

Note: To find out the IP address you can usually do a google search (while on the work computer) for the phrase “What is my IP

Remote Desktop Connection Window IP address entry

Note:  Your work computer must be powered on for the connection to work.  

- Enter your MSAD network credentials (Work computer username and password).

Note: Make sure you enter MSAD\ before the username (see below).

MSAD Credentials

- IF, you see the Certificate message, check the box next to “Don’t ask me again…” and click Yes.


- You should now be logged into your work computer, via the Remote Desktop Connection window.

Keywords:remote desktop connection windows globalprotect global protect   Doc ID:82126
Owner:Adrian G.Group:School of Medicine and Public Health
Created:2018-05-07 15:53 CDTUpdated:2018-07-11 18:11 CDT
Sites:School of Medicine and Public Health
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