DoIT / Division of Information Technology



(608) 264-4357 -- Help Desk phones are answered from 7 a.m - 11 p.m 7 days a week
(608) 265-7469 --Tech Store
(608) 264-3648 --Tech Store (Parking Questions)

1210 W Dayton St.
Madison, WI 53706

Hours 7:45 a.m.-5:00 p.m. M-F
Help Desk:
Phone and email support : 7 a.m. – 11 p.m., (seven days per week)
Live Chat: 8 a.m. – 10 p.m., (seven days per week)
Help Online: 7 a.m. – 11 p.m., (seven days per week)

The Division of Information Technology (DoIT) coordinates computing, networking, telephone, video, and other information technology services on the UW-Madison campus. 

DoIT Help Desk should be contacted in the situation that UWNet is not working in a building or on campus.

For details on the following major services, see the web resources:

Tech Store
The DoIT Tech Store is UW-Madison's source for technology hardware, software, supplies and information, and walk-in tech support.Three locations:

Academic Year Hours:

Computer Sciences, 1210 W Dayton St., M-F 7:45am-5pm; closed Saturday & Sunday
333 East Campus Mall, M-F 10am-7pm; Sat & Sun 12:00pm-4pm
Health Sciences Learning Center, 750 Highland Ave., M-F 7:45am-5pm: closed Saturday & Sunday

Summer Hours: 

Computer Sciences, 1210 W Dayton St., M-F, 7:45am-5:30pm; closed Saturday & Sunday
333 East Campus Mall, M-F, 12-5pm; closed Saturday & Sunday 
Health Sciences Learning Center, 750 Highland Ave., M-F, 8am-4pm

Help Desk
The DoIT Help Desk provides support to students, faculty, and staff at UW-Madison on general computing issues and various UW applications. 

Phone and email support : 7 a.m. – 11 p.m., (seven days per week)
Live Chat: 8 a.m. – 10 p.m., (seven days per week)
Help Online: 7 a.m. – 11 p.m., (seven days per week)

The DoIT Help Desk has a live chat service to anyone who would prefer assistance without using a phone.

Academic Technology
DoIT AT advances the University’s mission, strategic priorities, and the Wisconsin Idea by working with faculty, staff and students to help them wisely apply technology to current and future academic environments.

Appropriate Use Policy
Each member of the University community is expected to know and adhere to University rules, regulations and guidelines for their appropriate use.

Computer Labs (InfoLabs)
UW-Madison provides 18 general access computer labs conveniently located across campus.

Digital Publishing & Printing Services
Produce a wide variety of booklets, brochures, forms, envelopes, cards, flyers, posters, tickets, letterheads, newsletters, business cards and even custom textbooks and course packets.

Directory Assistance and Messaging/Campus Operator
UW-Madison Directory Assistance is an automated directory and department lookup system. For campus directory assistance, press “0” on a campus (Centrex) phone or call 608-262-1234.

Email Lists
DoIT has several types of email list services.

Equipment Rentals
DoIT offers daily, weekly, and monthly laptop rentals to students, staff, faculty and departments, and semester-long rentals to students. Both Apple and Dell Laptops are available.

The My UW-Madison portal provides applicants, students, faculty, staff, advisors and instructors with a suite of integrated information resources that are tailored to their roles and interests. (Log in at

Office 365
Office 365 is a suite of web-based tools hosted by Microsoft. In addition to email and calendaring features, Office 365 provides multiple online applications such as OneDrive, the Office Suite and additional productivity tools.

Student Guide -- Computing on Campus
Everything you need for successful computing at the UW is provided by the Division of Information Technology (DoIT).

Voice Services
A full range of telephone services are available at UW-Madison.

Wireless (UWNet)
The UW-Madison campus wireless network service provides laptop users with fast and convenient access to email and Web-based services.

Keywords:computer DoIt technology information computing network networking labs appropriate use policy digital publishing printing services equipment rentals help desk laptop tech store voice voicemail directory assistance messaging operator email list net id internet wiscmail academic myuw wiscworld internet wireless uwnet portal telephone apple dell pc printing union south us info lab do it IT Department wifi outage uw net   Doc ID:8376
Owner:Geoff M.Group:Campus and Visitor Relations
Created:2008-10-22 19:00 CDTUpdated:2016-07-22 09:28 CDT
Sites:Campus and Visitor Relations
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