Pressbooks - Known Issue - Users getting 502 and 504 errors in Pressbooks (UW-Madison)

This document describes the 502 and 504 Pressbooks error and steps Learn@UW is taking to correct it.

Some users may sporadically receive 502 and 504 errors in their web browser when attempting to view or edit Pressbooks content.

Affects

This affects users trying to view or edit Pressbooks content on UW-Madison's instance of Pressbooks.

Status

As of 10/3/18 this issue is still present. UW-Madison technologists worked with Pressbooks to identify the performance issue on 10/2/18. Pressbooks will work to resolve the performance issue in the next few weeks.

Workaround

As of 10/3/18 the workaround is to try loading the Pressbooks content again.




Keywords:Pressbooks, 502, 504, error, issue, problem, glitch, problem, acar, known, issues   Doc ID:86021
Owner:Learn@UW Madison .Group:Learn@UW Madison
Created:2018-09-25 14:28 CDTUpdated:2018-10-17 08:14 CDT
Sites:DoIT Help Desk, Learn@UW Madison
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