Cisco VoIP - How to find a MAC address

This document shows you how to find a MAC (media access control) address of a Cisco telephone. The MAC address is a 12-digit unique identifier needed when making an order to add, delete or change a Cisco telephone. The MAC address is printed on the bottom of each phone. You can also find the MAC address by looking at the phone information menu.

7841

From the screen:

  1. Press the applications button (Applications button image)
  2. Choose 4 Phone Information
  3. The MAC address is the third item listed. Do not include any colons or spaces.

On the back of the phone:

Look at the lower-right corner of the phone, you will find "MAC:" followed by a combination of letters and numbers. This is the MAC address.

7841 Mac address on phone

8851

From the screen:

  1. Press the applications button (Applications button image)
  2. Choose 8. Phone Information 
  3. The MAC address is the 12 letters and numbers following SEP in the Host Name field.

On the back of the phone:

Look at the lower-right corner of the phone,  you will find "MAC:" followed by a combination of letters and numbers. This is the MAC address.

8851 Mac Address

8831

From the screen:

  1. Press Apps from the softkey menu
  2. Choose 3 Phone Information
  3. The MAC address is the third item listed

On the back of the phone:

Looking at the back of the Conference phone 8831, you will find a black sticker with information. Looking at the right corner you will find "MAC:" followed by a combination of letters and numbers. This is the MAC address. 

MAC ADRESS FINDER 8831   




Keywords:cisco voip mac address new line phone telephone 7841 8831 8851 7811 order information identify change   Doc ID:86228
Owner:ELIZABETH C.Group:Voice Services
Created:2018-10-03 15:11 CSTUpdated:2019-01-28 10:25 CST
Sites:DoIT Help Desk, Voice Services
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