WiscWeb - WordPress UW Theme - Array Error

This document will provide you with some information on why you are receiving an array error, what it looks like, and how to fix it.

Array error message

Issue

The Array Error message is displayed at the top of the website on form pages when the wrong "From Email" is listed in the Notification Settings for that form.

Resolution

  1. In the Dashboard, navigate to Forms
  2. Hover over your form and choose Settings > Notifications
  3. Hover over the Notification and click Edit to edit your Notification
  4. In the From Email field, type "noreply@email.wiscweb.wisc.edu" (without the quotation marks)
  5. Click on the blue Update Notification button to save your changes
  6. Repeat these steps for each form in your form list

Tips/Troubleshooting

  • If you have more than one notification for your form, including a Save and Continue notification, you will need to update the From Email field in each one. Failure to do so will still cause an array error on your page. 
  • If the From Email field on your form is not listed as noreply@email.wiscweb.wisc.edu, your forms will not send an email submission.



Keywords:array, error, gravity forms, form, fail   Doc ID:86990
Owner:Jenna K.Group:WiscWeb CMS
Created:2018-10-22 10:25 CSTUpdated:2018-10-31 14:15 CST
Sites:DoIT Help Desk, WiscWeb CMS
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