WiscWeb - Get Help

This document outlines how you can get support and help from the WiscWeb team.

If you have any questions while building out your WiscWeb website, please do not hesitate to contact us at cms-support@doit.wisc.edu

Also, consider checking out the options below:

Open Labs

Open labs are an opportunity for you to get your WiscWeb questions answered. Stop by anytime during the 2-hour session and get help from members of the WiscWeb team. 

The Open Lab schedule is found on the WiscWeb informational website.

Training

We highly encourage you to sign up for WiscWeb Using the UW Theme training, if you haven't already. There is no charge to you and any members of your team can attend.

For more information and to view the training schedule, visit the Training page on the WiscWeb informational website.

KnowledgeBase

We work hard to make sure that we cover as many topics as possible in our KnowledgeBase hub. Use the search at the top of this page to query a certain WiscWeb-related topic. If the issue you are experiencing doesn't currently exist as a KB doc, please email WiscWeb support to let us know. 

Community of Practice

A group of UW Theme users meets monthly to discuss their websites and share ideas. It's a great resource if you have questions about how to design your website. 

For more information, please visit the Community of Practice page on the WiscWeb informational site.

Brown Bags

Once a month, the WiscWeb team offers a brown bag session where we provide updates on the service and answer any questions that the customers have.

For more information, please visit the Brown Bags page on the WiscWeb informational site.




Keywords:help, contact, support   Doc ID:87116
Owner:Jenna K.Group:WiscWeb CMS
Created:2018-10-24 09:43 CSTUpdated:2018-10-24 13:41 CST
Sites:DoIT Help Desk, WiscWeb CMS
Feedback:  0   0