Course Search & Enroll - Tips for Resolving Common Issues

This document outlines some quick tips for fixing commonly occurring technical issues within the Course Search & Enroll App.

While using the Course Search & Enroll application, you may experience certain issues with the display. Here are a few common ones and solutions:

Refresh

Try refreshing your browser window (Control+R or Command+R, depending on your keyboard). You may have “timed-out.” You won’t lose your cart or enroll twice by refreshing.

Cart Unexpectedly Empty

Double-check that you are viewing the cart for the right term. If so, try refreshing your browser window.

Credits in Cart Show "NaN"

Try refreshing your browser window (Control+R or Command+R, depending on your keyboard). You won’t lose your cart or enroll twice by refreshing.

Courses in My Cart Won't Enroll

Try deselecting, then reselecting, the checkbox for the courses in your cart.


If these issues persist, contact the DoIT Help Desk for further assistance.

See Also:




Keywords:errors technical problems messages refreshing cart suddenly unexpectedly empty credits nan won't can't   Doc ID:87486
Owner:Leah S.Group:DoIT Help Desk
Created:2018-11-02 10:50 CSTUpdated:2018-11-02 13:45 CST
Sites:DoIT Help Desk
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