MFA-Duo - What if I don't have a Smartphone?

MFA-Duo can be used with a smartphone, tablet, token/fob, or USB security key.

If you don't have access to or don't want to use your mobile device, you can use one of the devices listed below for MFA authentication.

    Note: This document is only for setup if you're planning to use a token instead of a smartphone/tablet with MFA Duo. If you're planning to use a smartphone/tablet, see MFA-Duo - First Time Setup for Smartphone or Tablet.


    UW-Madison has selected Duo Multi-factor Authentication as our solution for Multi-factor Authentication. In order to utilize Multi-factor authentication, you will need to set it up on a smartphone or tablet.

    More on the Duo Multi-factor Authentication Project can be found on the MFA-Duo Authentication Project's website.

    First Time Setup Process for Token:

    Note: You will need to obtain a token before you can register it. It is very important that you not press the token button repeatedly prior to registering your token. This may cause the token to become out of sync and you will not be able to register it.
    1. Go to

    2. Log in with your NetID and password.

    • Note: If you've already registered a device and are using MFA Duo, you'll be prompted to login with your NetID twice, then be prompted for MFA Duo.

  • Select the type of token that you have.


  • Enter the Token Serial Number in the appropriate field. The Token Serial Number may be entered with spaces/dashes or with numbers only; the format does not matter.

  • Making sure that the token's button is oriented to the left, press the button on the front of the token and enter the 6-digit passcode.

  • Click Register Duo Token/Fob.

  • The token will now be registered with your account.

  • Please note, if the token is the first MFA device you have registered, you'll will start being prompted for MFA.

  • UW-Madison encourages users to add multiple devices in the event that they lose access to a single device. Instructions for adding devices can be found here:

    MFA only supports the U2F authentication method in the Google Chrome browser, so we highly recommend you use the U2F feature as a SECONDARY authentication method and have at least one other device enrolled.

    1. Login to the MFA Portal.

    2. Click Manage MFA Preferences and Devices.

      section of MFA portal with a button that reads Manage MFA Preferences and Devices.

    3. Authenticate using MFA.

    4. Click +Add another device to begin the registration process.

    5. Select Security Key from the device types. Click Continue.

      selection of device types: mobile phone, tablet, and security key - referenced in step 5.

    6. Click Continue to bring up a popup window for enrolling your security key. The key will need to be plugged into a USB port on your computer.

      the options Back and Continue which will appear after selecting Security Key from the device types.

      pop-up window that appears after clicking continue on the previous screen, prompting the user to insert the security key into a USB port and to tap the button.

    7. Tap the button on your device to complete enrollment.

    If run into any issues or have any questions, please contact the DoIT Help Desk.

Keywords:phone tablet token fob do not want don't can't use prohibited choose choice personal device private alternative smart my own   Doc ID:87582
Owner:Abrianna B.Group:Multi-Factor Authentication (MFA)
Created:2018-11-06 15:00 CDTUpdated:2019-04-01 12:04 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Multi-Factor Authentication (MFA)
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