MFA-Duo - What if I don't have a Smartphone?

MFA-Duo can be used with a smartphone, tablet or token/fob.

If you don't have access to or don't want to use your smartphone, follow the instructions below.

Note: This document is only for setup if you're planning to use a token instead of a smartphone/tablet with MFA Duo. If you're planning to use a smartphone/tablet, see MFA-Duo - First Time Setup for Smartphone or Tablet.


UW-Madison has selected Duo Multi-factor Authentication as our solution for Multi-factor Authentication. In order to utilize Multi-factor authentication, you will need to set it up on a smartphone or tablet.

More on the Duo Multi-factor Authentication Project can be found on the MFA-Duo Authentication Project's website.

First Time Setup Process for Token:

Note: You will need to obtain a token before you can register it. Contact your unit's Implementation Partner to find out how to obtain a token. It is very important that you not press the token button repeatedly prior to registering your token. This may cause the token to become out of sync and you will not be able to register it.
  1. Go to
  2. Log in with your NetID and password.
    • Note: If you've already registered a device and are using MFA Duo, you'll be prompted to login with your NetID twice, then be prompted for MFA Duo.
  3. You'll see a page similar to this. Select the type of token that you have.
  4. Enter the Token Serial Number in the appropriate field. The Token Serial Number may be entered with spaces/dashes or with numbers only; the format does not matter.
  5. Making sure that the token's button is oriented to the left, press the button on the front of the token and enter the 6-digit passcode.
  6. Click Register Duo Token/Fob.
    • Note: If you receive an error, it most likely means that your token is out of sync. Please call the DoIT Help Desk so that a case can be escalated to re-sync the token.
  7. The token will now be registered with your account.
  8. Please note, if the token is the first MFA device you have registered, you'll will start to be prompted within one day to start using MFA.

UW-Madison encourages users to add multiple devices in the event that they lose access to a single device. Instructions for adding devices can be found here:

Keywords:phone tablet token fob do not want don't can't use prohibited choose choice personal device private alternative smart my own   Doc ID:87582
Owner:Lisa B.Group:Multi-Factor Authentication (MFA)
Created:2018-11-06 14:00 CSTUpdated:2018-11-20 14:36 CST
Sites:DoIT Help Desk, Multi-Factor Authentication (MFA)
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