Webex Meeting: Getting Started Guide on the Mac

As users around the globe are moving to remote workplaces, local network and telephony infrastructures are seeing increased traffic load. While Webex is continually increasing capacity, they are also working with their telephony vendors to ensure they have adequate capacity to support this increased volume traffic. However, in some situations, local service providers are experiencing issues with the high demand experienced due to increased remote users. Where possible, users may be encouraged to use "Use Computer for Audio" (VoIP) to help alleviate this issue.

The Webex Global Service Status provides updates to service issues. Please note all UW-Madison users must contact the DoIT Help Desk for assistance. Users contacting Cisco directly will be redirected to the DoIT Help Desk.

Getting started with scheduling and hosting a meeting in Webex on a Mac.

Here is what you need to know about getting started on the Mac with Webex Meeting.

Mac Guide to Go.

The guide will refer to scheduling a meeting. For UW Madison scheduling a meeting from Outlook Desktop may be the preferred method of scheduling a Webex Meeting because it is currently connected to the UW Madison directory. This means that individuals can be searched and added to the invite. If you do not have Outlook Desktop scheduling a meeting through the browser interface- uwmadison.webex.com is suggested in the guide. This will not be tied to our directory and emails will need to be added manually rather than pulled from our directory.

This is a Cisco product- for more information see https://cisco.com/go/webex