Webex Meeting: Installation Instructions

This document will highlight the steps needed for installing Webex Meetings successfully on both Windows OS and Mac OS.

Note: If your computer is owned by UW-Madison, please contact your local IT support for help with installing Webex Meetings. The software may be installed and used on personal machines, but should not be redistributed without permission.

Webex Meetings Desktop App (Windows)
Compatibility:  Windows 7 Service Pack 1 and later
Installation Instructions:
  1. Go to the Campus Software Library to get the Webex Meetings Desktop App for Windows OS installation file.
  2. Close any instances of Microsoft Outlook that are currently open on the target computer.
  3. Navigate to where the downloaded file was placed and double click the file.
  4. Select "Next".
  5. Accept the license agreement for installation and select "Next".
  6. Select "Install".
    1. If you are not an administrator on your machine, you will be prompted to enter administrator credentials after performing this step.
  7. After installation has occurred, select "Finish".
  8. The computer will now have Webex Meetings Desktop App installed. This will not need to be repeated for other users of the machine.
First-Login Instructions:
  1. Search for "Webex Meetings" from the start menu and run the application.
  2. The application will open with a window prompting for the site URL. This should already be populated with "uwmadison.webex.com". If it is not populated with this value, please enter it in as "https://uwmadison.webex.com".
  3. Enter your NetID and password. Select "Login".
  4. Webex Meetings Desktop App will now be ready for you to use.

Webex Meetings Desktop App (Mac)
Compatibility: Mac OS 10.9 and later
Installation Instructions:
  1. Go to the Campus Software Library to get the Webex Meetings Desktop App for Mac OS installation file.
  2. Close any instances of Microsoft Outlook that are currently open on the target computer.
  3. Navigate to where the downloaded file was placed and double click the file.
  4. A drive will appear on your desktop named "Webex Meeting Center.pkg". Double click the drive and then double click the file named "Webex Meeting Center.pkg" inside.
  5. Select "Continue".
  6. Select "Continue".
  7. Select "Install" on the installation type page.
    1. You will be prompted to enter administrator credentials after performing this step.
  8. After installation has occurred, select "Close".
  9. The computer will now have Webex Meetings Desktop App installed. This will not need to be repeated for other users of the machine.
First-Login Instructions:
  1. Search for "Webex Meetings" form the search bar and run the application.
  2. The application will open with a window prompting for the site URL. If an option for "uwmadison.webex.com" is not already available, manually enter in the value of "https://uwmadison.webex.com". If the option is available, select the option and then select "Next".
  3. Enter your NetID and password. Select "Login".
  4. Webex Meetings Desktop App will now be read for you to use.



Keywords:webex, webex meetings, cisco, installation, instructions, mac, windows   Doc ID:89217
Owner:Keevan B.Group:Cisco Webex
Created:2019-01-22 16:58 CSTUpdated:2019-01-23 10:22 CST
Sites:Cisco Webex, DoIT Help Desk, DoIT Tech Store
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