Webex Meeting: Echoing is heard in a meeting

As users around the globe are moving to remote workplaces, local network and telephony infrastructures are seeing increased traffic load. While Webex is continually increasing capacity, they are also working with their telephony vendors to ensure they have adequate capacity to support this increased volume traffic. However, in some situations, local service providers are experiencing issues with the high demand experienced due to increased remote users. Where possible, users may be encouraged to use "Use Computer for Audio" (VoIP) to help alleviate this issue.

The Webex Global Service Status provides updates to service issues. Please note all UW-Madison users must contact the DoIT Help Desk for assistance. Users contacting Cisco directly will be redirected to the DoIT Help Desk.

Echoing is generally caused by a participant in the meeting on a speakerphone creating an audio feedback loop. The mic on the speakerphone is picking up the meeting and rebroadcasting it.

Here are some tips so you can prevent an echo in your Webex Meeting.

This is a Cisco product- for more information see https://cisco.com/go/webex