Local Campus Multi-factor Authentication - Resolving "Additional Identity Proofing Required" Errors When Authenticating to Protected Systems

This document links to various campuses' policies / processes for resolving additional identity proofing required errors that occur when authenticating to protected systems that require virtual or in-person identity proofing before accessing. As this process will vary from campus to campus please be sure to select the appropriate campus entry for the campus you are attempting to log in from.

Campuses using local multi-factor authentication


Eau Claire - Follow the MFA-Duo process
Green Bay - Follow the Okta Verify - Setup Guide
LaCrosse - Refer to the DUO FAQ for instructions
Madison - Submit a Identity Proofing Request via the UW Madison Profile page
Milwaukee - Follow the IAL2 Credentialing process
Oshkosh - Contact the UW Oshkosh Help Desk
Platteville - Follow the UW Platteville Credentialing process
River Falls - Follow the UW River Falls Credentialing process
Stevens Point - Contact the UW Stevens Point Service Desk
Stout - Contact the UW Stout Help Desk
Superior - Contact the UW Superior Help Desk
UW-Shared Services - Email the UWSS Help Desk
UW System Administration - Email the UWSS Help Desk
Whitewater - Contact the UW Whitewater Help Desk

Keywords:
IAL2 IAL identity assurance level mfa duo local proofing EBS additional required 
Doc ID:
89715
Owned by:
MST Support in Identity and Access Management
Created:
2019-02-14
Updated:
2024-08-12
Sites:
DoIT Help Desk, Identity and Access Management