Learn@UW (UW-Madison Only) - Problems accessing online resources and e-Reserves

Some instructors link to online course readings or other online resources that are hosted outside of Learn@UW. Because these resources aren't stored within Learn@UW, there may sometimes be additional complications accessing those resources.

Common Problems

Accessing Library resources off-campus

Some Library resources are restricted to on-campus computers or authenticated students, faculty and staff. To access these resources from off-campus, you will need to login via the EZProxy. More information about accessing Library resources from off-campus can be found in Library - Remote Access to Library Resources.

Troubleshooting

If your Learn@UW course has a link to the Library/Reserves page, but it does not display reserves as expected, log into My UW-Madison to see if library reserves for your course appear there. Students can find this information in the My Courses portlet, while instructors can find it in the Teaching Resources module.

If you are having trouble viewing other external content not described above, you should try the following:

See Also: