e-Reimbursement - Unable to process a Travel Authorization after trip has begun

Some departments may require a Travel Authorization (TA) be submitted and approved before a trip begins. When a traveler submits a TA via e-Reimbursement, the system requires that the start of the trip be a date in the future. If the TA is not processed before the beginning of that trip, e-Reimbursement will not allow the TA to be processed at all.

Problem Description

If this problem does occur, the TA will appear in the Approver or Auditor's workflow but will be unable to be processed. In this state, it cannot be sent approved, or changed in any way. e-Reimbursement will give a warning that errors were found in the TA and will highlight the expense dates, as shown below. Unfortunately, the dates cannot be changed once the TA trip has begun. The Approver or Auditor should send the expense report back to the traveler if the dates need to be changed.

Errors exist on the Travel Authorization. Errors were found on the Travel Authorization. These errors must be corrected prior to denying this authorization.




Keywords:eReimbursement ATS TER automated system expenses reports pre-trip pretrip authorized expired past passed date day   Doc ID:9028
Owner:Stefanie D.Group:DoIT Help Desk
Created:2009-02-09 19:00 CDTUpdated:2014-06-15 12:15 CDT
Sites:DoIT Help Desk
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