Tips for Dealing with Spam Calls

Tips for dealing with harassing spam phone calls.

If you are having issues with harassing phone calls, please contact UW Police Department (UWPD) at 608-264-2477 so they can investigate.

According to the Federal Communications Commission (FCC), unwanted calls are far and away the biggest consumer complaint to the FCC with over 200,000 complaints each year—around 60 percent of all the complaints received. Unfortunately, advancements in technology make it cheap and easy to make robocalls and to "spoof" caller ID information to hide a caller's true identity. It’s estimated that U.S. consumers received approximately 2.4 billion robocalls per month in 2016.

Because telephone numbers are able to be spoofed so easily, it makes blocking calls difficult. Caller ID showing a "local" number no longer means it is necessarily a local caller. Because we are not able to gather the true caller ID of the call, we are not able to block the calls from that number. We are not able to block calls on a phone-by-phone basis. Numbers need to be blocked from all of campus.

We are currently looking into technological solutions to help combat this issue.

Here are a few tips you can try: