MFA-Duo - Child Accounts and MFA for non-netid services

MFA/Duo Child Accounts will not be available going forward. IAM is moving to a model that makes Duo a feature of NetID Login, not an independent service. *Notable: There are no plans to unwind existing Child Accounts.

________________________


Duo Child Accounts allow campus system administrators to leverage Duo for systems that are not integrated with NetID-based authentication.

BACKGROUND:

UW System Administrative Policies 1030 and 1031 mandate that we implement a multi-factor authentication system where restricted or sensitive data exists or is accessible. UW-Madison selected Duo Security (https://duo.com/docs/platform_overview) as its Multi-Factor Authentication (MFA) solution. The general campus offering for Duo MFA is integrated with the NetID Login Service.

IMPACT:

A number of areas have already set up child accounts. This means individuals on campus may have more than one MFA/Duo Account at UW-Madison. Issues may arise with either or both accounts depending on the central cause of the problem. In those cases, individuals may reach out to the Help Desk to resolve.  A determination will need to be made on which account or accounts are impacted and then direct the issue to the appropriate contact.

 

NEW CHILD ACCOUNT:

MFA/Duo Child Accounts will not be available going forward. IAM is moving to a model that makes Duo a feature of NetID Login, not an independent service. Notable: There are no plans to unwind existing Child Accounts.


CONTACT: 

For UW-Madison issues/questions, contact Identity & Access Management Team, mstsupport@lists.wisc.edu.  

 

Frequently Asked Questions: