Office 365 - Which distribution list should I pick?

This document will help you select a service for your distribution list needs. The recommendations below are meant for (but not limited to) the following types of communication:

  • ad-hoc
  • forum
  • internal (ex: vacation, out of office)
  • community of practice
  • occassional announcements

Note: This document is not intended to make recommendations for marketing communication that requires features such as click rate, HTML editor for campaign templates, demographics, analytics, campaign sharing, etc.

Distribution list services

What is Office 365 Groups?

Groups in Office 365 let you choose a set of people that you wish to collaborate with and easily set up a collection of resources for those people to share. Resources such as a shared Outlook inbox, shared calendar or a document library for collaborating on files.


What is Google Groups?

Google Groups makes it easy for groups of people—such as project teams, departments, or classmates—to communicate and collaborate. You can send an email to everyone in a group with one address, invite a group to an event, or share documents with a group. You can also create an online forum to discuss a popular technology or answer questions about a product.


Note: Currently, Google Groups cannot be used where electronic protected health information (ePHI) or HIPAA data is shared. Anyone working in the Health Care Components must use Office 365 Groups.

Which service should I pick?

Take the quiz below for a quick recommendation.

Who is your target audience?