WiscVPN GlobalProtect (Windows) - Installing

This document describes how to download, install, and connect the WiscVPN Palo Alto GlobalProtect VPN client onto a Windows computer.

Download the Client

You must download one of the GlobalProtect versions below. It is a common mistake to download the app version from the Windows store, which is not part of the standard installation process.

If you are unsure of which version to download, please see Windows (Vista, 10, 11) - Determining 32-Bit, 64-Bit, or ARM Versions

Windows 7 and 8 are no longer supported by this version of GlobalProtect.

  • To install legacy versions of the client, please visit Index of Clients. You must be on the UW Madison Campus Network (UWNet) to access the list of clients

Installing on Your Computer

  1. After downloading the file, navigate to your Downloads folder and locate the .msi file. Double-click it to begin the installation.

    Locate the downloaded file in the downloads folder.

  2. Follow the prompts given to you by the setup wizard.

    Click Next.

    Click Next.

    Click Next.

  3. If a Windows Security prompt pops up, please click "Allow".

    Click Close.

Note: If you are having trouble installing WiscVPN, try disabling the antivirus on your machine (if you have one). When you are done with the installation, re-enable your antivirus. Reboot your computer before trying to connect to WiscVPN. Please refer to the Microsoft Support documentation for instructions to do so.

For more information, please see the official Palo Alto documentation: Download and Install the GlobalProtect App for Windows



Keywords:
installation "how to install" vpn global protect download downloading palo alto globalprotect 
Doc ID:
91915
Owned by:
Help Desk KB Team in DoIT Help Desk
Created:
2019-05-22
Updated:
2025-03-21
Sites:
DoIT Help Desk