e-Reimbursement - "Menu navigation error" when creating expense report

Some users of e-Reimbursement may get an access error when attempting to create an expense report, travel authorization. This is generally not a real error, but a consequence of navigating from the main menu incorrectly (going to Travel and Expenses rather than Employee Self-Service to access the Travel and Expense Center).

Issue

Selecting the incorrect option from the main menu proved to be a common mistake, the system was updated to include "Quick Link" boxes for all roles in e-Reimbursement that include links that are more intiutive to the user and minimize the amount of clicks it takes to navigate to the desired area of the system. Travelers and alternates can use the links within the e-Reimbursement - Expenses quick links box to accomplish most of the standard expense report related tasks such as creating a new expense report, modifying or viewing an existing expense report. Note: the correct main menu navigation is: Employee Self-Service to access the Travel and Expense Center. Users who first go to Travel and Expenses and then go to Travel and Expense Center will get the following error:

Menu navigation error. This user doesn't have access to folder EP_TE_EXPENSE_REPORT. Contact the portal administrator. (95,136)

Solution

This is easily resolved by clicking on the "Create" link in the e-Reimbursement - Expenses quick links box or by accessing Employee Self-Service rather than Travel and Expenses. The image below shows the correct menu path. Detailed steps for creating an expense report can be found on the "How to Work with Expense Reports in e-Reimbursement" document at:

http://www.bussvc.wisc.edu/howto/acct/How%20to%20Work%20with%20Expense%20Reports%20in%20e-Reimbursement.pdf 

 




Keywords:ATS TER ereimbursement e-reimbursement travel and expenses reports automated menu navigation error user doesn't have access folder EP_TE_EXPENSE_REPORT portal administrator (95,136) authorized authorization   Doc ID:9203
Owner:Stefanie D.Group:DoIT Help Desk
Created:2009-02-23 19:00 CDTUpdated:2013-10-18 12:42 CDT
Sites:DoIT Help Desk
Feedback:  7   2