Butterball Turkey Talk-line
Phone 1-800-BUTTERBALL (1-800-288-8372) -- Only available in November and December*
Monday-Friday 10:00 a.m. - 7:00 p.m. EST
Butterball Consumer Affairs
PO Box 1547
Kings Mountain, NC 28086
Will answer any question about preparing a turkey. Sponsored by Butterball.
The flappy skin under the turkey's chin is called 'wattle.'
*1-800-BUTTERBALL is their customer service line (does not answer turkey prep questions January-October).
You can also live chat from the website: http://www.butterball.com/contact-us