Ask a Librarian / UW-Madison General Library System


Online contact form -

(608) 262-3193 -- General Assistance

(608) 729-7886 -- Ask a Librarian text

--Phone Service Hours--
Fall and Spring Semesters

24 hours a day / 5 days a week
Sunday at 11 a.m. through Friday at 11 p.m.
Saturday: 11 a.m. to 11 p.m.

Summer 8 week session 
Monday to Friday: 8:00 a.m. - 9:45p.m.
Saturday and Sunday 10:00 am - 9:45pm

Monday to Friday: 8:00 am-9:45 pm
Note: hours may vary during breaks and holidays

--Chat and Text Hours--
Fall and Spring Semesters
Monday to Thursday: 9:00 a.m. - 11:00 p.m.
Friday: 9:00 a.m.- 5:00p.m.
Sunday: 2:00 p.m. - 11:00 p.m.

Summer 8 Week Summer Session  (June 16 - August 8)
Monday to Thursday: 9 a.m. -8 p.m.
Friday: 9 a.m. -5 p.m.

Monday to Friday: 9 a.m. - 5 p.m.

Note: Librarians may also be available at other times. Visit the website to see if they are available to chat.

Ask a Librarian is an online "chat" service with UW-Madison reference librarians. Chat through your web browser. No account or special software required. Librarians will assist with questions about library resources, services, catalogs or journal database searches.

Ask a Librarian also has phone, text, and email services that can be utilized. An email form is located at

Appointments can also be made to meet with a librarian.

If you have any questions about UW-Madison Reference Services please contact:

Nancy McClements, Librarian
Chair of Reference Coordinators
Phone 608-262-8271