LTG Templates: Welcome to the Library - IMPORTANT Computer Basics you should know

Hello and Welcome to the UW-Madison Libraries

This message is for all library staff using our Library Technology Group (LTG) supported Tier One and Tier Two computers.  It includes some reminders about the basic care
and feeding of our various computers and what you can do to insure the most stable and secure computing experience possible.    All of the information here is available via the Library Technology Group Knowledgebase (LTG KB) located here: 

If you are likely unclear about the difference between a Tier One, an Enhanced Tier One or a Tier Two computer, please click here for a brief


Now that you know the difference, here are some of the issues and practices associated with each.    

Tier 1

Tier 2
If you have questions, comments, concerns about any of these issues or practices, please don't hesitate to contact me.

Mitch Lundquist
Manager of Computer Operations
Library Technology Group
University of Wisconsin-Madison
728 State Street
Madison, WI 53706
mlundquist @
IM: MitchAtLtg