Webex Productivity Tools: Installation Instructions

This document will highlight the steps needed for installing Webex Productivity Tools successfully on both Windows OS and Mac OS.

Note: If your computer is owned by UW-Madison, please contact your local IT support for help with installing Webex Productivity Tools. The software may be installed and used on personal machines, but should not be redistributed without permission.


Getting started information may be found here.

Webex Productivity Tools (Windows)
Compatibility:  Windows 7 Service Pack 1 and later
Installation Instructions:
  1. Ensure you've installed Webex Meetings prior to Webex Productivity Tools
  2. Go to the Campus Software Library to get the Webex Productivity Tools for Windows OS installation file.
    1. The Campus Software Library download is modified for our University instance of the tool.
    2. The Cisco Webex Meetings site download is not modified for our University instance of the tool.
  3. Close any instances of Microsoft Outlook that are currently open on the target computer.
  4. Navigate to where the downloaded file was placed and double click the file.
  5. Select "Next".
  6. Accept the license agreement for installation and select "Next".
  7. Select "Install".
    1. If you are not an administrator on your machine, you will be prompted to enter administrator credentials after performing this step.
  8. After installation has occurred, select "Finish".
  9. The computer will now have Webex Productivity Tools installed. This will not need to be repeated for other users of the machine.
First-Login Instructions:
  1. Search for "Webex Meetings" from the start menu and run the application.
  2. The application will open with a window prompting for the site URL. This should already be populated with "uwmadison.webex.com". If it is not populated with this value, please enter it in as "https://uwmadison.webex.com".
  3. Enter in your primary email address and select "Next".
    1. Further information on primary email addresses may be found here.
  4. Enter your NetID and password. Select "Login".
  5. Webex Productivity Tools will now be ready for you to use.

Webex Productivity Tools (Mac)
Compatibility: Mac OS 10.9 and later
Installation Instructions:
  1. Ensure you've installed Webex Meetings prior to Webex Productivity Tools
  2. Go to the Campus Software Library to get the Webex Productivity Tools for Mac OS installation file.
  3. Close any instances of Microsoft Outlook that are currently open on the target computer.
  4. Navigate to where the downloaded file was placed and double click the file.
  5. A drive will appear on your desktop named "Webex Productivity Tools.pkg". Double click the drive and then double click the file named "Webex Productivity Tools.pkg" inside.
  6. Select "Continue".
  7. Select "Continue".
  8. Accept the license agreement for installation.
  9. Select "Install" on the installation type page.
    1. You will be prompted to enter administrator credentials after performing this step.
  10. After installation has occurred, select "Close".
  11. Search for "System Preferences" form the search bar and run the application.
  12. Navigate to "Security & Privacy", then "Privacy", then "Automation".
  13. Ensure the "WebExPluginAgent" for "Microsoft Outlook" checkbox is checked.
  14. The computer will now have Webex Productivity Tools installed. This will not need to be repeated for other users of the machine.
First-Login Instructions:
  1. Search for "Webex Meetings" form the search bar and run the application.
  2. The application will open with a window prompting for the site URL. If an option for "uwmadison.webex.com" is not already available, manually enter in the value of "https://uwmadison.webex.com". If the option is available, select the option and then select "Next".
  3. Enter in your primary email address and select "Next".
    1. Further information on primary email addresses may be found here.
  4. Enter your NetID and password. Select "Login".
  5. Webex Productivity Tools will now be read for you to use.