Laptop Checkout During COVID-19 University Response

Students, faculty, and staff may need laptops to use remotely during the COVID-19 university response. The UW-Madison Libraries, InfoLabs and the DoIT Help Desk are partnering to provide laptops during this event.

Check Availability of Laptops

To check the availability of laptops, please visit the Equipment Checkout System page. (https://ecs.library.wisc.edu)


Locations Offering Laptop Checkouts

Pick-Up from Memorial Library, State Street entrance
Shipped from the DoIT Help Desk
  • Equipment: Student laptop checkout and returns only
  • Phone: (608) 262-3343
  • Hours: Monday - Friday, 12pm - 4pm
  • Email: technologycirculation@library.wisc.edu
  • Availability: Please contact Memorial Library prior to visiting to confirm availability and hours.
  • Location: Please enter on the south side State Street entrance, on Library Mall, where a security guard will check your Wiscard. The laptop checkout will then be at the main library Welcome Desk.
  • Equipment: Faculty, staff, and student laptop checkout and returns
    • Faculty and staff are strongly encouraged to first work with your local IT team to confirm whether there are already resources available for you to use.
  • Location: Shipments only
  • Questions: see Get Help from DoIT
  • Email rentals@doit.wisc.edu with your name, address, phone number, and laptop preference (Windows or Mac).
  • Form: https://it.wisc.edu/rental-request/

Shipping to the DoIT Help Desk: Computer Repair, Rentals, and Loaner Equipment

Note: You, the customer, are responsible for computer shipping costs, as well as any shipping costs the DoIT Help Desk gains from shipping computers back to you. There are some exceptions to this, including:

  • If you, the customer, have already been promised free shipping.
  • Other special circumstances.

Shipping computers to the DoIT Help Desk for service:

  1. If you are packaging the computer yourself follow the guidelines found here: A Guide to Laptop Shipping. You can also take the computer to UPS, FedEx or another shipping company to have them package the computer properly.
  2. The DoIT Help Desk highly encourages purchasing insurance with the shipping provider for the package to cover any loss or damage during the shipping process. DoIT will not cover any loss or damage due to shipment issues.
  3. Ship the computer to the following address to ensure it arrives a the Help Desk:
    DoIT Repair
    1210 W. Dayton St 1150A
    Madison, WI, 53706
  4. Email repair@doit.wisc.edu to let us know the computer has been shipped and any tracking information if available. We will email you once we have received the computer.
  5. If you have any questions, please email us at repair@doit.wisc.edu

Shipping rental or loaner equipment back to the DoIT Help Desk:

  1. If you are packaging the computer yourself follow the guidelines found here: A Guide to Laptop Shipping. For all other rental or loaner items, follow recommended guidelines for those item(s). You can also take the computer to UPS, FedEx or another shipping company to have them package the computer properly. Please remember to ship back all components of a rental including bag, power adapter, and any other accessories included.
  2. The DoIT Help Desk highly encourages purchasing insurance with the shipping provider for the package to cover any loss or damage during the shipping process. If the item is damaged or lost in transit, you will be responsible for either a repair or replacement of the item.
  3. Ship the computer to the following address to ensure it arrives a the Help Desk:
    DoIT Repair
    1210 W. Dayton St 1150A
    Madison, WI, 53706
  4. Email rentals@doit.wisc.edu to let us know the item(s) have been shipped and any tracking information if available. We will email you once we have received the computer.
  5. If you have any questions, please email us at rentals@doit.wisc.edu

Fees

All checkout fees and overdue fees are waived during this time.


Length of Checkout/Rental

New laptop checkout requests can be made for an extended checkout period through June 15th.


Equipment Hygiene

Upon return, all equipment is quarantined and then disinfected before it is checked back out.


Additional Information

For more information on campus response to COVID-19, please visit https://covid19.wisc.edu.

To monitor campus operations, please visit https://covid19.wisc.edu/campus-operational-overview.

See Also:




Keywords:infolab equipment checkout system laptops library libraries memorial business CALS Carson Center Chadbourne College Dejope Elizabeth Waters Kronshage Hall MERIT Ogg Sellery Smith Social Work Steenbock Van Hise Witte checkout check-out check out rent covid19 covid-19 coronavirus corona virus pandemic   Doc ID:99029
Owner:Dana G.Group:DoIT Help Desk
Created:2020-03-17 20:06 CDTUpdated:2020-05-08 16:50 CDT
Sites:DoIT Departmental Support, DoIT Help Desk, General Library System
Feedback:  2   0