Blackboard Support: How a user can find and copy a Session ID

After June 30, 2021, Blackboard Collaborate Ultra will no longer be available. UW-Madison recommends using Zoom as a replacement for instructional and non-instructional web conferencing purposes. For more information, please seeĀ Blackboard Collaborate - Service Ending June 30, 2021

This document provides instruction about how to obtain a Session ID for inclusion in requests to Blackboard Support.

You can direct users to find the Session ID via the Collaborate Ultra Scheduler by selecting the View Reports option in the session settings.

Collaborate Ultra Scheduler

Select any of the available View Report links.

Session Report Screen

Select the Copy icon to copy the Session ID to the clipboard.

Session Details Screen