Pre-Posting Allocation Tool (PAT) - Redirected to Wisconsin Federation login page again after logging in

Users of the Pre-Posting Allocation Tool (PAT) must login via Wisconsin Federation to use the application. However, some users may be repeatedly redirected to the Wisconsin Federation login page while using PAT.

Background

The Pre-Posting Allocation Tool is secured by Wisconsin Federation. If a user's web browser is configured to block or disallow cookies, they will be able to access the first page of the Pre-Posting Allocation Tool, as shown below. However, when the user enters either a parent account or MD number and clicks Show Customer List, they will be redirected back to the Wisconsin Federation login page.

pat_redirect_login.png

Solution

Reconfigure your web browser to allow cookies. Information about managing cookies in some of the more common web browsers is available:

More Information

See all Pre-Posting Allocation Tool documents in the Knowledge Base.




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Owner:Dan P.Group:DoIT Help Desk
Created:2009-05-20 19:00 CDTUpdated:2015-12-02 11:25 CDT
Sites:DoIT Help Desk, DoIT Staff
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