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SIS - Hours of Operation

This document provides information on what the SIS hours of availability are.

  • Self-service applications such as enrollment, which use SIS, are available 24x7.
    Requests for transcripts may be made at any time; however, between the hours of midnight - 6:00 a.m., the printing may be delayed because the service which processes these requests may be undergoing maintenance. However, once the service is available again, processing of transcripts will resume without further action by the requester.
  • SIS access hours for non-students (faculty and staff) using their NetID access is 24x7.

  •  Standard access hours for student workers are from 7:00 a.m. to 5:00 p.m., Monday through Friday.

    Users that need extended access will have to complete an Extended Access Request Form. This form can be found by clicking here, and selecting the SIS Extended Access (.pdf) link.

When maintenance is performed, it tends to be early Thursday morning (7 a.m.-8 a.m.) and Sunday at 6 a.m.and ends sometime between Noon and 6 p.m..
SIS is not available when maintenance is being performed. See the list of DoIT Outages for details regarding the schedule.  

Keywords:SIS Hours availability available inaccessible accessible operations operational maintenance window outage   Doc ID:2428
Owner:Kim A.Group:Office of the Registrar
Created:2003-11-17 19:00 CDTUpdated:2021-06-08 15:19 CDT
Sites:DoIT Help Desk, Office of the Registrar, Systems & Network Control Center
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