Learn@UW Request Forms [UW-Madison]

This document contains links to request forms for Learn@UW tools including Canvas and Kaltura.

   

Canvas Request Forms

Canvas Non-Credit Course Request

Request a new noncredit Canvas course. Requests may take 1-3 business days to be fulfilled.
Request non-credit course 

Canvas Sub-Account Admin Request

Request any of several account-level permission sets for UW-Madison instance of Canvas.

Request or change sub-account admin permissions

Canvas Commons Group Request

Request a new group to share materials in Canvas Commons.

Request Canvas Commons group 

Canvas External/Third-Party Integration Request Form

Request an integration of a third-party tool with Canvas. See Canvas - Enabled Application Configurations [UW-Madison].

Request Canvas external/third-party integration 

Canvas Access Token Request Form

Request a Canvas Access Token. Access tokens provide access to Canvas resources through the Canvas API. Using the Canvas API, the person or program with the access token can access the same Canvas resources as you.

If approved, a UW-Madison Canvas admin will generate an access token on your behalf. You'll receive a follow up email with a link to a secure note in 1Password.

Request Canvas access token 

Kaltura Request Forms

Bulk Ownership Change Request

  • Kaltura MediaSpace users can change the ownership of their media content or download items one at a time. However, if you need to perform these actions on a large number of items, you can fill out one of the forms below to request one of these changes in bulk. It may take up to five business days for a Kaltura administrator to fulfill your bulk change request.
  • Ownership of media content must be transferred to an individual with a valid, active NetID. Service accounts cannot be used for bulk ownership change requests.

Request bulk ownership change    

Bulk Video Download Request

The Bulk Download process is limited to 500 media items. 

After the process completes, it will generate an email that is sent to the requested user. The user is responsible for manually downloading each video from the links generated. 

The links are active for approximately 24 hours.

Bulk video download request 

Group Request

Kaltura groups allow collections of users to manage Kaltura media and channels. More information on Kaltura groups and links to forms on requesting one is available at Kaltura - Groups [UW-Madison] .

Request Kaltura Group

Co-editor, Co-publisher, or Co-viewer Request

Request to add co-editor, co-publisher, or co-viewer

 Deleted Media Restoration Request

  • Learn@UW can request that deleted Kaltura media be restored for approximately a week past its deletion. Remember to keep original copies of any media you upload to Kaltura MediaSpace.

Request restoration of deleted media 

Other bulk requests

To inquire into the availability of other bulk media updates, email learnuwsupport@wisc.edu.

Handshake Request Forms

Pre-2014 Alumni

All enrolled, degree-seeking students, capstone students, and degreed alumni have access to Handshake. However, if you meet one of the two conditions below, you will need to complete a form to request an account. Use this form if you earned a degree before 2014.

Request Handshake account as a pre-2014 alumnus 

Postdoctoral Students

The Office of Postdoctoral Affairs provisions current UW-Madison postdoctoral students with Handshake student accounts. If you are a postdoctoral student, fill out this form to request an account.

Students associated with the Division of Continuing Studies, including special students, visiting students, and exchange students, are not considered degree-seeking students; therefore, are not authorized access to Handshake.

Request Handshake account as a postdoctoral student 

Administrative/Student Test Accounts

Use this form to request administrative accounts or student test accounts.

Administrative accounts are for UW employees needing back-end access to view and/or manage student profiles/activity, career events/fairs, employer information, and/or marketing and communications with students and employers. This account is typically for career services staff members. When administrative accounts are requested, users select the role groups/permission levels they need. To learn more about role groups/permission levels, review Handshake Role Groups for Administrative Accounts.

Student test accounts are available for UW employees who are NOT in a career services role and do not require back-end administrative access. This account allows you to see the student/alumni interface (aka what students and alumni see). All administrative accounts also receive a student test account. For the question “What type of role best describes you?”, on the request form, select “Professional staff member, faculty, or instructor in a non-career services role”.

Request Handshake administrative or student test account 

    Engage

    If you want to opt out of your Engage course materials, you can do this using the Engage Order Tool. To do so, please follow the instructions in Engage - Opt-out Considerations and Guidelines [UW-Madison]

    Big Interview

    Org Admin Access Request

    If approved, you will receive an email confirming your account

    Request Big Interview org admin access 

    12Twenty

    Administrative staff account

    If approved, you will receive an email confirming your account with resources and next steps

    Request A 12Twenty administrative staff account 

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    Keywords:
    Canvas Kaltura MediaSpace bulk download owner change add collaborator course request form sub account administrator access commons group learnuw.wisc.edu sandbox compliance development supplemental media noncredit integration for-credit create new shell postdoc postdoctorate handshake engage big interview 12twenty twelve twenty kaltura 
    Doc ID:
    93459
    Owned by:
    Learn@UW Madison in Learn@UW
    Created:
    2019-07-31
    Updated:
    2026-07-29
    Sites:
    DoIT Help Desk, Learn@UW