Microsoft 365 - Support for non-Microsoft clients

Best Effort Support Only

This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird.

Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result.

Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved.

For more information on Office 365 client support, please see: Microsoft 365 - Which clients/protocols will be supported?

This document will provide information on how to find help for clients unsupported by the UW-Madison Microsoft 365 team and the DoIT Help Desk.

More information on clients supported by the UW-Madison Microsoft 365 team is here: Microsoft 365 - Which clients/protocols will be supported?.

To find help, please visit:

It is highly recommended to access your email and calendar accounts through Outlook on the web, Outlook desktop, and/or Outlook mobile apps.

Frequently Asked Questions

Microsoft: Import and export to and from Outlook
Microsoft: Set up email in Android email app
Microsoft: Set up an Outlook account on the iOS Mail app
Microsoft: Set up email on other Internet-capable phones and tablets
Thunderbird: Automatic account configuration

Keywords	unsupported thunderbird basic authentication modern authentication gmail apple mail ical apple evolution eudora busycal android Suggest keywords	Doc ID	113951
Owner	Dana G.	Group	DoIT Help Desk
Created	2021-09-27 12:16:49	Updated	2024-11-15 11:32:04
Sites	DoIT Help Desk
Feedback	7 3 Comment Suggest a new document

Microsoft 365 - Support for non-Microsoft clients

Microsoft 365 - Support for non-Microsoft clients

Best Effort Support Only

Frequently Asked Questions

See Also