DoIT Data Services
DoIT Repair offers the following data services to students, faculty, staff, and departments. Departments should contact us at firstname.lastname@example.org if they have larger recovery jobs, including multiple drive failure or RAID failure.
We offer data backup services for working, fully-operating data storage devices such as hard drives, USB flash drives, SD cards, etc. The process involves either cloning the entire drive or simply the transfer of user data (documents, music, photos etc), which does NOT include the operating system(s) or programs. Our ability to perform a clone versus transfer of user data varies from device to device and can only be determined after technician evaluation.
We offer data recovery services for data storage devices suffering from data corruption, unintentional data overwrites, accidental file deletion, or mechanical failure. We do not offer any guarantees for successful data recovery, as every device may behave differently when connected to our recovery machines. For this, the flat rate fee for data recovery applies for any rate of success we may have with the drive, which may vary from 100% recovery to the retrieval of only a few corrupted files. Given the instability of failing drives, data recovery does not recover operating systems or programs. In some instances of mechanical failure, we may refer the customer to a more specialized data recovery facility if we believe they will have a better chance of success.
If you are disposing of a computer or selling it to someone else, we can wipe your hard drive(s) clean of all data. The process destroys all operating systems, programs, and personal data from the drive, leaving a blank slate behind. If the hard drive is failing and you no longer need it, we can recycle the drive for you through the DoIT Recycling Program.
Data Service Fees
|Standard Rate||Priority Rate||Emergency Rate|
- Standard Rate: A technician will begin working on your device by the expected contact date given at the time of check-in.
- Priority Rate: A technician will begin working on your device within one business day of check-in.
- Emergency Rate: A technician will begin working on your device within two business hours of check-in. Emergency service is not always available. Availability will be verified at the time of check-in.
DoIT Repair is open Monday through Friday from 7:45AM to 5:30PM, excluding legal holidays. The above rates do not guarantee a completion time for your repair.