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No.
Document Title
ID
Group
Updated
Views
1
DoIT Operational Framework - Section 8.0 - Continuity of Operations (COOP)
[Campus login required]
91473
ITSM
2023-12-07
51
2
The DoIT Operational Framework, ITIL & Service Management Contacts at DoIT
13969
ITSM
2023-08-14
13879
3
DoIT Operational Framework - Section 5.0 - Configuration Management
44193
ITSM
2023-07-27
10167
4
DoIT Operational Framework – Section 6.0 - Event Management
43867
ITSM
2023-06-09
1791
5
DoIT Operational Framework - Section 7.0 - Problem Management
45471
ITSM
2022-08-23
3458
6
DoIT Operational Framework - Section 3.0 - Change Management
8942
ITSM
2022-06-07
78818
7
DoIT Operational Framework - Section 1.0 - Overview
10083
ITSM
2022-03-10
33823
8
DoIT Operational Framework - Section 4.0 - Incident Management
11040
ITSM
2022-02-01
33955
9
DoIT Operational Framework - Section 2.0 - Glossary of Significant Terms
9918
ITSM
2022-02-01
23298
10
DoIT Operational Framework (All Sections)
6998
ITSM
2022-02-01
14960
11
Operational Area Guidance Sheet
53664
HR Policies
2019-04-05
7037
12
Operational Area Notification/Update Letter Template
53665
HR Policies
2019-04-05
5408
13
L&S Short-Term Staff Appointment Letters
61990
L&S KB
2024-04-04
25727
14
Change Freezes
33270
ITSM
2023-10-26
16068
15
Organizational Structure
108615
Extension Handbook
2023-05-04
811
16
Problem Management Best Practices
116467
ITSM
2022-02-03
882
17
Change Management Best Practices
116466
ITSM
2022-02-03
979
18
Problem Management Diagram- OF Section 7
103618
ITSM
2020-10-26
1725
19
Flexible Scheduling and Remote Work Agreement Operational Guidelines
112590
Extension Handbook
2024-02-19
2237
20
Dean's Leadership Team - Operational Guidelines
120058
Extension Handbook
2024-02-06
422
1
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