1. Cisco VoIP Request Forms
  2. Ordering telephone service
  3. Cisco VoIP - Basic Troubleshooting for Desk Phones
  4. MFA Duo – Reactivate Duo on a Mobile Device
  5. Cisco VoIP Overview - Help and Support
  6. Cisco VoIP - 8851 Answer a Coworker's Phone/Answer a Call within Your Hunt Group
  7. Webex App - Make Calls with your Desk Phone
  8. MFA-Duo - What to do when changing SIM card, Phone Number or Phone
  9. Cisco VoIP - 8851 Phone Screen Features
  10. Cisco VoIP - Adding phone contacts to your personal address book
  11. MFA Setup- Smart Phone
  12. Cisco VoIP - Misc - Installing a Phone with a PC
  13. Webex App - Merge Two Phone Calls
  14. Cisco VoIP - 8831 Conference Phone Display
  15. Webex Meeting: Phone number displayed for Webex Meetings -How to not display phone number, VOIP only.
  16. Cisco VoIP - 8831 Conference Phone Overview
  17. Webex App - Call Anyone with a Phone Number
  18. Cisco VoIP - Personal directories for Cisco phone in the Self Care Portal
  19. Webex App - Transfer a Phone Call
  20. Webex App - Forward your Phone Calls
  21. TEM Offer Installation - Jabber VOIP Soft Phone - Windows
  22. Cisco VoIP - Moving a phone
  23. Cisco VoIP - Forward Calls on desktop phone telephone (7841/8851)
  24. Cisco VoIP - Configuring contacts on your Cisco Phone
  25. Cisco VoIP - How to Factory Reset a Phone
  26. Webex App - Put a Phone Call on Hold
  27. Kaltura - How to Upload Videos to MediaSpace using Your Phone (UW-Madison)
  28. Incorrect Email or Phone in WiscAlerts
  29. Contact by Phone or E-Mail
  30. Webex App - Pick up Someone Else's Phone Call
  31. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
  32. Cisco VoIP - Conference Calls/3-Way calling on a desktop telephone phone (7851/8851)
  33. Webex App - Share your Screen in a Phone Call
  34. VOIP Phone Information
  35. Cisco VoIP - How to disable the lower your voice warning on a Cisco phone
  36. Cellular - US Cellular Device Price List
  37. Cisco VoIP - Change Settings on Cisco 8851
  38. Cisco VoIP - Connecting a USB headset or Bluetooth device to a telephone
  39. Cisco VoIP - Configuring a newly purchased telephone
  40. Student Center - Updating Your Contact Information
  41. Cisco VoIP - Jabber communication options (Windows/Mac)
  42. Cisco VoIP - Telephone options for shared spaces
  43. Cisco VoIP - Park calls on desktop telephone (7841/8851)
  44. Kaltura - Best practices for recording video with your mobile device
  45. Cisco VoIP - How to find a MAC address
  46. Cisco VoIP - 8851 Buttons and Hardware
  47. Cisco VoIP - Identifying Cisco Phones and headsets
  48. Cisco VoIP - Change ring settings in Self Care Portal
  49. CAE Duo - Re-Activating the Duo app
  50. Cisco VoIP - Handling multiple lines on 7841/8851 telephone
  51. MFA-Duo - First Time Setup for Smartphone or Tablet
  52. Cisco VoIP - Using speed dials on 7841 and 8851 phones
  53. UW-Madison Telephone Services - Overview [Campus login required]
  54. Cisco VoIP - Answer Calls/Do Not Disturb Mode on a desktop telephone (7841/8851)
  55. CAE Duo - Activating the Duo app
  56. Tips for Dealing with Spam Calls
  57. MFA-Duo - Adding Secondary/Backup Devices
  58. Cisco VoIP - Changing your personal preferences in the voicemail portal
  59. Voice/Telephone Services (Centrex) - Calling Features
  60. Cellular - AT&T Device Price List
  61. Cisco VoIP - 8851 USB Ports/Mobile Device Charging
  62. Cisco VoIP - Setting speed dials on your telephone in the Self Care Portal
  63. Webex App - Test Your Connection with the Health Checker
  64. Broadband provider outage information
  65. IT Access - Campus Directory
  66. Cisco VoIP - Changing your telephone PIN
  67. Cisco VoIP - View Recent Calls on a Cisco Telephone
  68. UW-Madison Zoom - Frequently Asked Questions
  69. Cisco VoIP - Downloading and Configuring the Jabber App for Android
  70. Cisco VoIP - Playing voicemail messages in the portal
  71. HS IRBs Office: Contact Information
  72. UW-Madison Zoom - Getting started
  73. Remote Working and Learning - Tools to Access Campus Resources Remotely
  74. Cisco VoIP - Accessing voicemail from a telephone
  75. UCCX 12.5 - Finesse Log in Errors
  76. Initial Recruitment Contact and Screening Guidance
  77. Webex Meetings: (Windows) Schedule a Webex Meeting using Outlook Desktop
  78. Cisco VoIP - 8851 Telephone diagram
  79. UW-Madison Zoom - Default Meeting Settings
  80. Cisco VoIP - Jabber Client Navigation (Mac)
  81. University-funded cellular service
  82. Cisco VoIP - Jabber Software Installation for Computers
  83. MFA-Duo - Supported Mobile Versions
  84. MFA-Duo - Obtaining a Passcode from the Duo Mobile App
  85. Cisco VoIP - 7841 Telephone diagram
  86. Completing the Subject Identification and Recruitment Section
  87. VoIP Helplful Links
  88. Clearing Browser Cache and Cookies
  89. MyUW System Portal - Update Employee Personal Information
  90. MyUW Madison - Update Employee Personal Information
  91. Cisco VoIP - Extension Mobility
  92. UCCX - Logging in and out of telephone
  93. UW-Madison Zoom - Compare Personal, UW-Madison Standard, UW-Madison Secure Zoom, UW-Madison UHS, and UW-Madison Extension accounts
  94. Kaltura - Options for Recording Video of Yourself (UW-Madison)
  95. KB User's Guide - Home Tab - My Profile
  96. Cisco VoIP - Transfer a Call on desktop telephone (7841/8851)
  97. Cisco VoIP - Desktop telephone (7841/8851) overview
  98. WiscWeb - WordPress UW Theme - Using Faculty/Staff Members
  99. Webex App - Change the Active Line for Calling
  100. WiscWeb - WordPress UW Theme - Creating and Editing a Footer
  101. Cisco VoIP - Downloading and Configuring the Jabber App for iPhone
  102. Voice/Telephone Services (Centrex) - Forwarding Calls
  103. Cisco VoIP - Making calls from a Cisco desktop telephone (7841/8851)
  104. Office 365 - Options for using Mail/Calendar on a Mobile Device
  105. DoiT's Voice Mail
  106. UCCX - IP Communicator Diagram
  107. Cisco Phones - Using a Headset
  108. iOS - Clearing Safari's Saved Passwords
  109. White Pages - Incorrect or Missing Faculty/Staff and Affiliate Information
  110. Bio-ARROW - Contact Information
  111. Office 365 (Android) - Configure the native email/calendar app for Android
  112. Cisco VoIP - Self Care Portal
  113. UWNet - Register a Device Without a Browser or Pre-registering a Device Before Arriving to Campus
  114. Discounts on Personal Cellular Services
  115. 10-digit Dialing Change on October 24, 2021
  116. KB User's Guide - Contact the KB Team
  117. WiscVPN - Configuring the Native VPN Client (Android/Linux)
  118. UCCX 12.5 - My History in Finesse
  119. UCCX 12.5 - Call Handing in Finesse
  120. UCCX 12.5 - Finesse Agent Desktop Overview
  121. UCCX 12.5 - Finesse Supervisor Layout
  122. Eloqua - Previewing emails
  123. UW-Madison Zoom - Supported Clients
  124. Engage - Known Issue - Unizin Read and Canvas mobile app issues
  125. MFA-Duo - Troubleshooting Decision Tree
  126. iOS - Clearing Cache and Cookies
  127. Office 365 - Manage Account Profile for Service Account
  128. MFA-Duo - Lost or Forgotten Device / Broken Device - Cannot Login
  129. MFA-Duo - What if I don't have a Smartphone?
  130. South Hall Office Directory [Campus login required]
  131. Cisco VoIP - Firewall Rules [Campus login required]
  132. WiscWeb - WordPress UW Theme - Video Files in Hero Area or Masthead
  133. Student Center - Emergency Contact Information
  134. BadgIRT - General Information
  135. Telephone Funding Change and Billing Information
  136. Gaining Access to Place Telecom Orders and to View Telephone Activity Reports
  137. Office 365 (Outlook for Android) - Working with mail folders
  138. Office 365 (Outlook for Android/iOS) - Configuring the Outlook app for Android/iOS
  139. Safari (iOS) - Enabling and disabling pop-up blocker [Campus login required]
  140. Finding the MAC and IP Address of a Device
  141. UCCX 12.5 - Agent Skilling
  142. Office 365 - Server and Account Configuration Settings
  143. Webex App - What is the Webex App?
  144. iOS - Locating the MAC address
  145. Cisco VoIP - Hold calls on desktop telephone (7841/8851)
  146. SIS - Student Records Inquiry Menu Paths
  147. SIS - Student Records Inquiry
  148. UCCX 12.5 - Queue changes by supervisor
  149. Workspace ONE - Enrolling iOS Devices [Campus login required]
  150. Android (Jellybean) - Clearing Cache and Cookies on Google Chrome
  151. Office 365 (Outlook for Android) - Sorting/Filtering messages using the Focused Inbox feature
  152. MFA-Duo - Device Options
  153. Web Browsers - Clearing Saved Passwords and Form Data
  154. Voice/Telephone Services (Centrex) - Options for Forwarding Calls
  155. Voice/Telephone Services (Centrex ISDN) - Call Forward Variable (CFV) Feature Button
  156. Voice/Telephone Services (Centrex)
  157. UCCX 12.5 - My Statistics in Finesse
  158. UCCX 12.5 - Schedule a report in Cisco Unified Intelligence Center
  159. UCCX 12.5 - How to run a report in Cisco Unified Intelligence Center
  160. UCCX 12.5 - Team Messages
  161. UCCX 12.5 - Monitoring agent's calls in Finesse
  162. UCCX 12.5 - Supervisor Training Information
  163. UCCX 12.5 - Agent Training Documentation
  164. CAE Duo - Getting a temporary Duo Code
  165. Android (Jellybean) - Clearing Saved Passwords and Form Data
  166. Telephone Activity Report - View your services
  167. UW-Madison Box - Updating Profile Information
  168. UW-Madison Box (Android) - Logging In
  169. Kaltura - Installing and configuring Kaltura MediaSpace Go (KMS Go) app for mobile devices
  170. Kaltura - Uploading a video to Kaltura MediaSpace with Kaltura MediaSpace Go (KMS Go) app for mobile devices
  171. UCCX 12.5 - Reporting for Supervisors Overview
  172. UCCX 12.5 - Selecting your preferred device for Finesse
  173. Web Hosting - Support
  174. UCCX 12.5 - Queue Data
  175. UCCX 12.5 - Team Data
  176. UCCX 12.5 - Changing an agent state by a supervisor
  177. Voice/Telephone Services - Policies
  178. Cisco VoIP - Resetting Jabber
  179. Office 365 (Outlook for iOS) - Working with mail folders
  180. Webex Meetings: (Mac) Schedule a Webex Meeting using Outlook Desktop
  181. Voice Services - Authorized Agent and Technician Responsibilities / Expectations
  182. MFA-Duo - Setting a Default Login Device
  183. Android - Removing an email/calendar account
  184. Office 365 (Outlook for iOS) - Find a message with Instant Search
  185. Office 365 (Outlook for Android) - Find a message with Instant Search
  186. Office 365 (Outlook for iOS) - View multiple calendars at the same time
  187. Office 365 (Outlook for iOS) - Sorting messages using the Focused Inbox feature
  188. Office 365 (Outlook for Android) - View multiple calendars at the same time
  189. UW System - Accessing Campus Directories
  190. Voice/Telephone Services - Cordless and Desktop Telephones for Centrex service
  191. General - How to contact the LTG Help Desk
  192. White Pages - Incorrect or Missing Student Information
  193. MFA-Duo - How to Enroll for MFA Duo for your NetID Login Account
  194. MFA-Duo - Removing Devices
  195. MFA-Duo - I changed my NetID. My Duo device no longer works!
  196. Cisco VoIP - Download Voicemail File
  197. Adding Mobile Device Management to an iPhone
  198. Cisco VoIP - Removing deleted messages through the telephone
  199. iOS - Locating the IP Address
  200. VOIP Voicemail
  201. IT Access - Voice/Telephone Services
  202. Voice/Telephone Services (Centrex) - How to place an order
  203. DPPS - UW DoIT Digital Publishing & Printing Services - Contact Information
  204. Telephone Activity Reports - General Information and Contact Information
  205. Centrex - Dialing Instructions for UW-Madison Telephone Lines
  206. Telephone Activity Report - Viewing your monthly report
  207. Cisco VoIP - View My Phones in the Self Care Portal
  208. UW-Madison - DoIT - Voice Services and Unified Communications Policies
  209. Telephone Activity Report - Understanding your report
  210. MFA-Duo - What to Do if You Find a Lost Token/Fob
  211. MFA-Duo - Managing Multi-factor Authentication Device Settings
  212. Identifying Voice and Data Jacks
  213. Office 365 - iOS - Removing an email/calendar account
  214. Office 365 (iOS) - Configure the native email/calendar app for iPhone, iPad, iPod
  215. Office 365 (Android) - How To's for Email and Calendar
  216. Directory Search (iOS) - Configuring iPad for White Pages
  217. Directory Search (iOS) - Configuring iPhone/iPod Touch for White Pages