1. Cisco VoIP Request Forms
2. Ordering telephone service
3. Cisco VoIP - Basic Troubleshooting for Desk Phones
4. MFA Duo – Reactivate Duo on a Mobile Device
5. Cisco VoIP Overview - Help and Support
6. Cisco VoIP - 8851 Answer a Coworker's Phone/Answer a Call within Your Hunt Group
7. Webex App - Make Calls with your Desk Phone
8. MFA-Duo - What to do when changing SIM card, Phone Number or Phone
9. Cisco VoIP - 8851 Phone Screen Features
10. Cisco VoIP - Adding phone contacts to your personal address book
11. MFA Setup- Smart Phone
12. Cisco VoIP - Misc - Installing a Phone with a PC
13. Webex App - Merge Two Phone Calls
14. Cisco VoIP - 8831 Conference Phone Display
15. Webex Meeting: Phone number displayed for Webex Meetings -How to not display phone number, VOIP only.
16. Cisco VoIP - 8831 Conference Phone Overview
17. Webex App - Call Anyone with a Phone Number
18. Cisco VoIP - Personal directories for Cisco phone in the Self Care Portal
19. Webex App - Transfer a Phone Call
20. Webex App - Forward your Phone Calls
21. TEM Offer Installation - Jabber VOIP Soft Phone - Windows
22. Cisco VoIP - Moving a phone
23. Cisco VoIP - Forward Calls on desktop phone telephone (7841/8851)
24. Cisco VoIP - Configuring contacts on your Cisco Phone
25. Cisco VoIP - How to Factory Reset a Phone
26. Webex App - Put a Phone Call on Hold
27. Kaltura - How to Upload Videos to MediaSpace using Your Phone (UW-Madison)
28. Incorrect Email or Phone in WiscAlerts
29. Contact by Phone or E-Mail
30. Webex App - Pick up Someone Else's Phone Call
31. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
32. Cisco VoIP - Conference Calls/3-Way calling on a desktop telephone phone (7851/8851)
33. Webex App - Share your Screen in a Phone Call
34. VOIP Phone Information
35. Cisco VoIP - How to disable the lower your voice warning on a Cisco phone
36. Cellular - US Cellular Device Price List
37. Cisco VoIP - Change Settings on Cisco 8851
38. Cisco VoIP - Connecting a USB headset or Bluetooth device to a telephone
39. Cisco VoIP - Configuring a newly purchased telephone
40. Student Center - Updating Your Contact Information
41. Cisco VoIP - Jabber communication options (Windows/Mac)
42. Cisco VoIP - Telephone options for shared spaces
43. Cisco VoIP - Park calls on desktop telephone (7841/8851)
44. Kaltura - Best practices for recording video with your mobile device
45. Cisco VoIP - How to find a MAC address
46. Cisco VoIP - 8851 Buttons and Hardware
47. Cisco VoIP - Identifying Cisco Phones and headsets
48. Cisco VoIP - Change ring settings in Self Care Portal
49. CAE Duo - Re-Activating the Duo app
50. Cisco VoIP - Handling multiple lines on 7841/8851 telephone
51. MFA-Duo - First Time Setup for Smartphone or Tablet
52. Cisco VoIP - Using speed dials on 7841 and 8851 phones
53. UW-Madison Telephone Services - Overview [Campus login required]
54. Cisco VoIP - Answer Calls/Do Not Disturb Mode on a desktop telephone (7841/8851)
55. CAE Duo - Activating the Duo app
56. Tips for Dealing with Spam Calls
57. MFA-Duo - Adding Secondary/Backup Devices
58. Cisco VoIP - Changing your personal preferences in the voicemail portal
59. Voice/Telephone Services (Centrex) - Calling Features
60. Cellular - AT&T Device Price List
61. Cisco VoIP - 8851 USB Ports/Mobile Device Charging
62. Cisco VoIP - Setting speed dials on your telephone in the Self Care Portal
63. Webex App - Test Your Connection with the Health Checker
64. Broadband provider outage information
65. IT Access - Campus Directory
66. Cisco VoIP - Changing your telephone PIN
67. Cisco VoIP - View Recent Calls on a Cisco Telephone
68. UW-Madison Zoom - Frequently Asked Questions
69. Cisco VoIP - Downloading and Configuring the Jabber App for Android
70. Cisco VoIP - Playing voicemail messages in the portal
71. HS IRBs Office: Contact Information
72. UW-Madison Zoom - Getting started
73. Remote Working and Learning - Tools to Access Campus Resources Remotely
74. Cisco VoIP - Accessing voicemail from a telephone
75. UCCX 12.5 - Finesse Log in Errors
76. Initial Recruitment Contact and Screening Guidance
77. Webex Meetings: (Windows) Schedule a Webex Meeting using Outlook Desktop
78. Cisco VoIP - 8851 Telephone diagram
79. UW-Madison Zoom - Default Meeting Settings
80. Cisco VoIP - Jabber Client Navigation (Mac)
81. University-funded cellular service
82. Cisco VoIP - Jabber Software Installation for Computers
83. MFA-Duo - Supported Mobile Versions
84. MFA-Duo - Obtaining a Passcode from the Duo Mobile App
85. Cisco VoIP - 7841 Telephone diagram
86. Completing the Subject Identification and Recruitment Section
87. VoIP Helplful Links
88. Clearing Browser Cache and Cookies
89. MyUW System Portal - Update Employee Personal Information
90. MyUW Madison - Update Employee Personal Information
91. Cisco VoIP - Extension Mobility
92. UCCX - Logging in and out of telephone
93. UW-Madison Zoom - Compare Personal, UW-Madison Standard, UW-Madison Secure Zoom, UW-Madison UHS, and UW-Madison Extension accounts
94. Kaltura - Options for Recording Video of Yourself (UW-Madison)
95. KB User's Guide - Home Tab - My Profile
96. Cisco VoIP - Transfer a Call on desktop telephone (7841/8851)
97. Cisco VoIP - Desktop telephone (7841/8851) overview
98. WiscWeb - WordPress UW Theme - Using Faculty/Staff Members
99. Webex App - Change the Active Line for Calling
100. WiscWeb - WordPress UW Theme - Creating and Editing a Footer
101. Cisco VoIP - Downloading and Configuring the Jabber App for iPhone
102. Voice/Telephone Services (Centrex) - Forwarding Calls
103. Cisco VoIP - Making calls from a Cisco desktop telephone (7841/8851)
104. Office 365 - Options for using Mail/Calendar on a Mobile Device
105. DoiT's Voice Mail
106. UCCX - IP Communicator Diagram
107. Cisco Phones - Using a Headset
108. iOS - Clearing Safari's Saved Passwords
109. White Pages - Incorrect or Missing Faculty/Staff and Affiliate Information
110. Bio-ARROW - Contact Information
111. Office 365 (Android) - Configure the native email/calendar app for Android
112. Cisco VoIP - Self Care Portal
113. UWNet - Register a Device Without a Browser or Pre-registering a Device Before Arriving to Campus
114. Discounts on Personal Cellular Services
115. 10-digit Dialing Change on October 24, 2021
116. KB User's Guide - Contact the KB Team
117. WiscVPN - Configuring the Native VPN Client (Android/Linux)
118. UCCX 12.5 - My History in Finesse
119. UCCX 12.5 - Call Handing in Finesse
120. UCCX 12.5 - Finesse Agent Desktop Overview
121. UCCX 12.5 - Finesse Supervisor Layout
122. Eloqua - Previewing emails
123. UW-Madison Zoom - Supported Clients
124. Engage - Known Issue - Unizin Read and Canvas mobile app issues
125. MFA-Duo - Troubleshooting Decision Tree
126. iOS - Clearing Cache and Cookies
127. Office 365 - Manage Account Profile for Service Account
128. MFA-Duo - Lost or Forgotten Device / Broken Device - Cannot Login
129. MFA-Duo - What if I don't have a Smartphone?
130. South Hall Office Directory [Campus login required]
131. Cisco VoIP - Firewall Rules [Campus login required]
132. WiscWeb - WordPress UW Theme - Video Files in Hero Area or Masthead
133. Student Center - Emergency Contact Information
134. BadgIRT - General Information
135. Telephone Funding Change and Billing Information
136. Gaining Access to Place Telecom Orders and to View Telephone Activity Reports
137. Office 365 (Outlook for Android) - Working with mail folders
138. Office 365 (Outlook for Android/iOS) - Configuring the Outlook app for Android/iOS
139. Safari (iOS) - Enabling and disabling pop-up blocker [Campus login required]
140. Finding the MAC and IP Address of a Device
141. UCCX 12.5 - Agent Skilling
142. Office 365 - Server and Account Configuration Settings
143. Webex App - What is the Webex App?
144. iOS - Locating the MAC address
145. Cisco VoIP - Hold calls on desktop telephone (7841/8851)
146. SIS - Student Records Inquiry Menu Paths
147. SIS - Student Records Inquiry
148. UCCX 12.5 - Queue changes by supervisor
149. Workspace ONE - Enrolling iOS Devices [Campus login required]
150. Android (Jellybean) - Clearing Cache and Cookies on Google Chrome
151. Office 365 (Outlook for Android) - Sorting/Filtering messages using the Focused Inbox feature
152. MFA-Duo - Device Options
153. Web Browsers - Clearing Saved Passwords and Form Data
154. Voice/Telephone Services (Centrex) - Options for Forwarding Calls
155. Voice/Telephone Services (Centrex ISDN) - Call Forward Variable (CFV) Feature Button
156. Voice/Telephone Services (Centrex)
157. UCCX 12.5 - My Statistics in Finesse
158. UCCX 12.5 - Schedule a report in Cisco Unified Intelligence Center
159. UCCX 12.5 - How to run a report in Cisco Unified Intelligence Center
160. UCCX 12.5 - Team Messages
161. UCCX 12.5 - Monitoring agent's calls in Finesse
162. UCCX 12.5 - Supervisor Training Information
163. UCCX 12.5 - Agent Training Documentation
164. CAE Duo - Getting a temporary Duo Code
165. Android (Jellybean) - Clearing Saved Passwords and Form Data
166. Telephone Activity Report - View your services
167. UW-Madison Box - Updating Profile Information
168. UW-Madison Box (Android) - Logging In
169. Kaltura - Installing and configuring Kaltura MediaSpace Go (KMS Go) app for mobile devices
170. Kaltura - Uploading a video to Kaltura MediaSpace with Kaltura MediaSpace Go (KMS Go) app for mobile devices
171. UCCX 12.5 - Reporting for Supervisors Overview
172. UCCX 12.5 - Selecting your preferred device for Finesse
173. Web Hosting - Support
174. UCCX 12.5 - Queue Data
175. UCCX 12.5 - Team Data
176. UCCX 12.5 - Changing an agent state by a supervisor
177. Voice/Telephone Services - Policies
178. Cisco VoIP - Resetting Jabber
179. Office 365 (Outlook for iOS) - Working with mail folders
180. Webex Meetings: (Mac) Schedule a Webex Meeting using Outlook Desktop
181. Voice Services - Authorized Agent and Technician Responsibilities / Expectations
182. MFA-Duo - Setting a Default Login Device
183. Android - Removing an email/calendar account
184. Office 365 (Outlook for iOS) - Find a message with Instant Search
185. Office 365 (Outlook for Android) - Find a message with Instant Search
186. Office 365 (Outlook for iOS) - View multiple calendars at the same time
187. Office 365 (Outlook for iOS) - Sorting messages using the Focused Inbox feature
188. Office 365 (Outlook for Android) - View multiple calendars at the same time
189. UW System - Accessing Campus Directories
190. Voice/Telephone Services - Cordless and Desktop Telephones for Centrex service
191. General - How to contact the LTG Help Desk
192. White Pages - Incorrect or Missing Student Information
193. MFA-Duo - How to Enroll for MFA Duo for your NetID Login Account
194. MFA-Duo - Removing Devices
195. MFA-Duo - I changed my NetID. My Duo device no longer works!
196. Cisco VoIP - Download Voicemail File
197. Adding Mobile Device Management to an iPhone
198. Cisco VoIP - Removing deleted messages through the telephone
199. iOS - Locating the IP Address
200. VOIP Voicemail
201. IT Access - Voice/Telephone Services
202. Voice/Telephone Services (Centrex) - How to place an order
203. DPPS - UW DoIT Digital Publishing & Printing Services - Contact Information
204. Telephone Activity Reports - General Information and Contact Information
205. Centrex - Dialing Instructions for UW-Madison Telephone Lines
206. Telephone Activity Report - Viewing your monthly report
207. Cisco VoIP - View My Phones in the Self Care Portal
208. UW-Madison - DoIT - Voice Services and Unified Communications Policies
209. Telephone Activity Report - Understanding your report
210. MFA-Duo - What to Do if You Find a Lost Token/Fob
211. MFA-Duo - Managing Multi-factor Authentication Device Settings
212. Identifying Voice and Data Jacks
213. Office 365 - iOS - Removing an email/calendar account
214. Office 365 (iOS) - Configure the native email/calendar app for iPhone, iPad, iPod
215. Office 365 (Android) - How To's for Email and Calendar
216. Directory Search (iOS) - Configuring iPad for White Pages
217. Directory Search (iOS) - Configuring iPhone/iPod Touch for White Pages