What You Need to Know

Access Timeline

• Continued Access Through May 2025: You can use your UW-Madison LastPass account until the license ends.

• After the License Ends: Your account will automatically convert to a free personal LastPass account. Your vault data will remain accessible, but you will lose any Premium features provided under the university’s license.

What You Will Lose

• Premium Features: Including advanced sharing, emergency access, and priority tech support.

• University Support: DoIT and Cybersecurity will no longer assist with LastPass-related issues after May 2025.

How to Prepare

• Review Your Account: Check what’s stored in your LastPass vault. Decide if you want to keep or move this data.

• Choose a Path Forward:

  • Switch to another password manager, such as 1Password, which is supported by UW-Madison.

  • Continue with the free LastPass account.

  • Purchase a personal Premium subscription.

• Secure University Credentials: If you use LastPass for university-related accounts, we recommend migrating to 1Password or consult your IT department to explore secure alternatives.

More Information & Support

• 1Password - LastPass Transition Status & FAQs

• 1Password - Getting Started with 1Password at UW-Madison

• LastPass Support Center

Frequently Asked Questions (FAQs)

About Your LastPass Account

When does my UW-Madison LastPass account stop working?

You will have access and Premium features until May 2025. After that, your account will convert to the free version. It will not stop working and will not be deleted.

What happens to my stored data?

Your data stays in your vault. Premium features will no longer be available unless you upgrade at your own expense.

Will I lose access to my vault?

No. However, if you log in with your NetID today, you’ll need to switch to a regular password login.

Do I need to take action to switch to a free account?

No. The conversion happens automatically.

Is there a cost to keep my LastPass account?

The basic LastPass account is free. Premium features require a paid subscription.

Will UW-Madison provide LastPass support after May 2025?

No.

Can I migrate my LastPass data to another password manager?

Yes. Most password managers allow importing. UW-Madison recommends 1Password, which includes an import tool.

Is there a UW-Madison recommended alternative?

Yes, 1Password is supported by DoIT and the Office of Cybersecurity. Any password manager is better than none; we discourage using browser-based storage.

How do I securely export my LastPass data?

Use the 1Password Import Tool for encrypted migration. If exporting manually, secure and delete the plain-text export immediately after use.

Are there security concerns with LastPass?

Yes. A major breach in August 2022 prompted UW-Madison to explore alternatives. We recommend deleting your LastPass account after transitioning. LastPass - How to delete your LastPass account

What happens to shared folders?

Shared Folders will no longer be available once the enterprise license expires.

What if I manage team/shared passwords?

Migrate to 1Password, which supports shared Vaults. Recommendations for migrating shared folders.

Transitioning to 1Password

Why is UW-Madison recommending 1Password?

After a comprehensive review (June 2023 - November 2024), UW-Madison selected 1Password for its:

• Strong security track record
• User-friendly interface
• Robust features

These meet UW-Madison’s security and usability standards.

Is there an enterprise license for 1Password?

Yes. UW-Madison provides 1Password accounts to eligible faculty, staff, and students. Eligibility details.

How do I get 1Password through UW-Madison?

Find instructions here: 1Password - Eligibility for 1Password Accounts

Is 1Password free for UW-Madison faculty, staff, and students?

Yes. Funding is provided by DoIT and the Office of Cybersecurity.

When can I start using 1Password?

Now!

How do I migrate data from LastPass to 1Password?

Follow this guide: 1Password - Copy Your Passwords from LastPass

Are there workshops or resources for transitioning?

Yes. Visit the 1Password Knowledge Base. There are documents, videos, and training webinar recordings.

Is 1Password more secure than LastPass?

1Password uses enhanced security controls and encryption keys for better protection. About the 1Password security model.

Can I use 1Password for personal and university credentials?

Yes. 1Password offers a free Families account for personal use. You can maintain both accounts. 1Password - University vs Families Accounts.

Will 1Password support shared vaults like LastPass?

Yes. Learn more: 1Password - Create, Share, and Manage Vaults.

What about shared folders in LastPass?

You can migrate these to 1Password shared Vaults, preserving user permissions. 1Password - Recommendations for Migrating LastPass Shared Folders.

Who can I contact for help with 1Password?

Contact the DoIT Help Desk.

What happens to my 1Password account if I leave UW-Madison?

Your University account will be suspended. You retain access to your personal Families account.