This guide provides solutions for common issues with 1Password in your browser or desktop app. Follow the steps below to resolve problems and ensure a smooth experience.
If you don’t see the 1Password icon 
in your browser’s toolbar, make sure 1Password is up to date in your browser. If 1Password is installed in your browser, but you still don’t see it in your browser’s toolbar, you can customize the toolbar to make it visible.
Chrome
First, make sure 1Password is turned on in Chrome. Click the Chrome menu in the toolbar and choose Extensions > Manage Extensions. Then click to turn on 1Password.
To add the 1Password icon to the toolbar in Chrome:
- Click
in the toolbar.
- Click the thumbtack next to 1Password.
Firefox
First, make sure 1Password is turned on in Firefox. Click the Firefox menu in the toolbar and choose Add-ons and themes. Click Extensions in the sidebar, then turn on 1Password.
To add the 1Password icon to the toolbar in Firefox:
- Click the Extensions button in the toolbar.
- Click the gear icon beside 1Password.
- Choose Pin to Toolbar.
If you’re unable to find 1Password or drag it to the toolbar in Firefox, you may have a corrupt Firefox profile. You should be able to get things working by creating a new profile in Firefox.
- Start the Firefox Profile Manager.
- Create a new profile in Firefox.
- Install 1Password in Firefox.
Edge
First, make sure 1Password is turned on in Edge. Click the Edge menu in the toolbar and choose Extensions, then click Manage Extensions. Then click to turn on 1Password.
To add the 1Password icon to the toolbar in Edge:
- Click the Microsoft Edge menu in the toolbar.
- Control- or right-click the 1Password icon and choose Move to the Toolbar.
Brave
First, make sure 1Password is turned on in Brave. Click the Brave menu in the toolbar and choose Extensions. Then click to turn on 1Password.
To add the 1Password icon to the toolbar in Brave:
- Click in the toolbar.
- Click the thumbtack button next to 1Password.
Safari
First, make sure 1Password is turned on in Safari:
- Choose Safari > Settings from the menu bar.
- Click the Extensions icon and turn on 1Password.
If you have multiple profiles , click Manage Profiles and make sure 1Password is turned on for each profile you want.
To add the 1Password icon to the toolbar in Safari:
- Choose View > Customize Toolbar from the menu bar.
- Drag the 1Password button to the toolbar.
If you have multiple profiles , switch to each profile where 1Password is turned on and repeat these steps.
- Click Done.
If you still don’t see the button, restart your Mac and try these steps again.
If you don’t see 1Password in Safari settings
If 1Password is missing from the Safari Extensions list, you can use the 1Password app to restore it.
- Open 1Password for Mac.
- Choose Help > Troubleshooting > Fix Missing Safari Extension from the menu bar.
