Topics Map > Office of Cybersecurity > Tools and Software > LastPass
Topics Map > Office of Cybersecurity > Tools and Software > 1Password
LastPass - How to delete your LastPass account
Warning: Please be aware that deleting your account is permanent and cannot be undone.
It is strongly recommended that you migrate to 1Password before proceeding, as this operation cannot be undone.
Deletion steps vary depending on whether you are able to login to your account or you don't know you primary password.
Delete LastPass Account Delete LastPass Account with Unknown Primary Password
Delete LastPass Account
To proceed with the account deletion process, do the following:
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If you are already logged in to your LastPass account, you can navigate directly to the My Account page at https://lastpass.com/my.php. Continue at Step 3. Otherwise, login at Step 2.
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Log in to LastPass and access your vault by doing either of the following:
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In your web browser toolbar, select
and select Vault.
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Go to https://lastpass.com/?ac=1 and log in.
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Select Account Settings in the left navigation menu.
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Under Account Information, locate the "Links" section and select My Account.
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Select Delete or Reset Account.
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On the "Delete Your Account" page, select Delete.
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Optional: If desired, provide a reason you are deleting your account. This is not required.
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Select Delete.
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When prompted, select Yes > Yes > OK.
Results: You have permanently deleted your LastPass account.
What to do next: Uninstall the LastPass browser extension. https://link.lastpass.com/uninstall-lastpass
Delete LastPass Account with Unknown Primary Password
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Open a web browser and go to https://lastpass.com/delete_account.php.
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Select Delete.
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When prompted, click No to indicate that you do not know your master password.
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Enter your account email address, then click Send Email.
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Check your inbox and click the link within the email from LastPass to confirm that you want to continue with your account deletion.
Result: You are redirected to the "Delete Your Account" page.
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If desired, provide the reason you are deleting your account and/or feedback.
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Click Delete.
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When prompted, click Yes > Yes > OK.
Important Note from UW Health: Please DO NOT store credentials for UW Health or Meriter systems in 1Password.