Cisco Secure Endpoint (AMP)-Known Connector Issues & Recommended Versions

This document tracks the version of Cisco Secure Endpoint connector releases that has known issues reported/impacted UW-Madison endpoints.

Minimum Recommended Secure Endpoint Version

Windows Connector Version: 8.5.0.30551

Mac Connector Version: 1.27.0.1046

Linux Connector Version: 1.28.0.1243

Windows Connectors Known Issues

Secure Endpoint Windows Connector Prior to 8.5.0.30551

Known Issue: Microsoft Excel/Word/PowerPoint/Outlook is slow to launch when Exploit Prevention engine is in Block or Audit mode.

Secure Endpoint Windows Connector 8.4.4.30419

Known Issue: Deprecated connector version. Reported instances of causing endpoints to crash.

Secure Endpoint Windows Connector Prior to 8.4.3

Known Issue: Connector versions prior to 8.4.3 is no longer supported.

Secure Endpoint Windows Connector 8.4.2.30317

Known Issue: Cisco Secure Endpoint using excessive CPU/Memory.

Secure Endpoint Windows Connector Prior to 8.1.7.2185

Known Issue: Exploit Prevention engine incorrectly blocked/alerted on copyrighted content (such as Spotify) in Chrome/Edge/Firefox browsers.

Secure Endpoint Windows Connector Prior to 7.5.17

Known Issue: Connectors versions prior to 7.5.17 will cease to work on January 31st, 2026.

macOS Connectors Known Issues

Secure Endpoint macOS Connector Prior to 1.27.0.1046

Known Issue: Connector using large amount of memory when Behavior Protection is enabled.

Secure Endpoint macOS Connector Prior to 1.23.0

Known Issue: Connector versions prior to 1.23.0 is no longer supported.

Secure Endpoint macOS Connector Prior to 1.12.0

Known Issue: Connectors versions prior to 1.12.0 will cease to work on January 31st, 2026.

Linux Connectors Known Issues

Secure Endpoint Linux Connector Prior to 1.27.2.1229

Known Issue: Connector frequently crashing when running on an endpoint with an older kernel installed.

Secure Endpoint Linux Connector Prior to 1.23.0