Help Desk - Browser Troubleshooting

This document outlines common troubleshooting steps for solving most browser issues.
  1. Clear your browser cache and cookies using instructions in Clearing Browser Cache and Cookies.
  2. Try using another browser if possible, such as Chrome, Firefox, or Safari:
  3. Try using the browser's private (incognito) mode:
  4. Check for browser updates:
  5. Turn off browser extensions:

See Also


Keywords:
clear cache incognito browser website web reload 
Doc ID:
109511
Owned by:
Help Desk KB Team in DoIT Help Desk
Created:
2021-03-03
Updated:
2026-07-17
Sites:
DoIT Help Desk