Standard Support now enabled for all campus GCP projects
Posted: 2023-01-31 15:00:00 Expiration: 2023-05-01 00:59:59
On February 1, 2023, Standard Support was enabled for all campus GCP projects
Google has changed their cloud support policy so that all campus GCP projects are now required to have the same support level. Prior to this change, individual campus GCP projects could select free or paid support independent from the support level of any other campus GCP user.
On February 1, 2023, Standard Support was enabled for all campus GCP projects. Enabling Standard Support results in all campus GCP projects incurring a support charge equivalent to 3% of their monthly charges.
UW-Madison is in discussions with Google to revert this change to allow individual campus GCP projects once again to select free or paid support independent from the support level of any other campus GCP user.
More details can be found in GCP - Requesting Support
If you have any questions, please Contact the Public Cloud Team
-- Public Cloud Team