WiscVPN GlobalProtect (macOS) - Installing
Download the Client
The following link will only work on campus or while on VPN. Please go to section below if off-campus.
Downloading the client while not on campus
If you do not have VPN access or you are not on campus, you must use the following steps.
- Go to the UW-Madison GlobalProtect Portal.
- Login using your NetID and NetID password.
- Use MFA-Duo to verify your identity.
- Download the Mac GlobalProtect agent, depending on your system.
- Follow the instructions under Installing on Your Computer.
Note: Our client is not compatible with OS X 10.15 or earlier.
- Refer to the Apple support documentation to determine which version of macOS is installed on your computer.
- Please see Where Can I Download and Install the GlobalProtect App? for more information on GlobalProtect compatibility.
Installing on Your Computer
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Open the downloaded file. Click Continue.
- On the Destination Select screen, select the installation folder for the GlobalProtect app. Click Continue.
- On the Installation Type screen, make sure GlobalProtect is selected under "Package Name". Click Continue.
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Click Install.
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If you are prompted for your password, type it in. Then select Install software.
System Extension Blocked
Some users will be prompted with a message saying "System Extension Blocked."
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Select Open Security Preferences
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Select Allow in the following window.
Allow GlobalProtect to Filter Network Content
Click Allow if you get a pop-up that says "'GlobalProtect' Would Like to Filter Network Content - All network activity on this Mac may be filtered or monitored."
This optimizes performance and allows the VPN to control the network traffic correctly.