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Atlassian Cloud Licensing Steps and Resources

Helpful steps for groups who want to purchase their own Atlassian Cloud instance.

  1. Contact Purchasing: Review Atlassian’s terms & conditions and confirm they are acceptable before requesting a trial. If not, consider alternatives to Atlassian.  Note: Atlassian products can be purchased and quoted through SHI.
    1. Government Amendment
    2. Atlassian Cloud Terms of Service

      Additional Resources

  1. Risk Assessment: Reach out to UW-Madison Cybersecurity or UW System Cybersecurity and request a risk assessment.

  2. Trial: Sign up for the cloud trial accounts (e.g. Jira software and Jira Service Management) using the one cloud URL: Atlassian Try. Groups with existing Atlassian server licenses can claim a free cloud trial account.
    1. It is easy to select Jira Software, Jira Service Management, and Confluence.
    2. If a custom suite of applications is needed Contact Atlassian support.
    3. Use a URL that is specific to your group.

  1. Confirm: Estimate the cost of the services and plugins needed - cloud calculator.
    1. 50% discount for education
    2. Atlassian Access is free for education
    1. Atlassian offers an Academic Discount but it’s not available through their quote creation system. First create a quote, then contact Atlassian and ask for a revised quote with the discount applied. Or, work with purchasing and request quotes from SHI.

  1. Evaluate: Does the trial meet your needs? If so, accept the level of risk and move forward with purchasing and setting things up. Note: Do not use a trial account for production data. If a trial account is not purchased in time the data is deleted.
    1. If needed: Watch a few webinars
    2. Reference the Server to Cloud Migration Guide
    3. Contact Atlassian support for recommendations

Note: There are specific steps for setting up authentication.

UW-Madison Atlassian Contacts

Campus Atlassian Contact

Elisa Aviles-Bodoin
Enterprise Advocate - State & Local Government 
Desk: (512) 561-1231

Atlassian Purchasing

If needed, email and the appropriate Government team member will reach out

See Also:

Keywords:Atlassian, Jira, Confluence, licensing, process, purchase, procurement   Doc ID:122227
Owner:Vanessa T.Group:Shared Tools
Created:2022-10-31 19:10 CDTUpdated:2023-03-16 15:26 CDT
Sites:DoIT Help Desk, Shared Tools
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