DoIT Shared Tools - JIRA - Brand New User Access

This document will guide you through the steps to add a new user to DoIT's instance of Jira.

    How to Add Yourself to DoIT JIRA

    1. Open a web browser and enter the following url .

    2. You will be redirected to the Wisconsin Federation login page, select your local organization and click on the Go button. If you are curious about the Wisconsin Federation, please review this document.
    3. You will then be asked to enter your NetID and Password. Click on the Log in button.

    As a result, you will be added to the appropriate UDDS (organization) groups. If you are in one of the UDDS groups that has access to the specific JIRA project, then you will have access to that project and appear in the Assignee and Watcher lists for selection. Verify this by logging into your JIRA project(s) at

    Wisconsin Federation Thinks I Belong to Another Local Organization?!

    Step One: Ask yourself, have you ever selected another organization because you:
    • pertained to it, once upon a time
    • just accidentally selected the wrong organization from the dropdown menu?
    If the answer is YES, it is likely that your browser is remembering that formerly selected local organization.

    Step Two: You will need to clear your cache and cookies, close your browser, reopen your browser and start at step one.

    The image below shows that UW-La Crosse is selected, but the user really wants to select UW-Madison. That user will have to clear their cache and cookies and then select the correct local organization.

    See Also:

    Keywords:netID wisconsin federated email netID UDDS project jira group jira project admin DoIT Jira Admins add activate register sign in log in log on   Doc ID:26356
    Owner:Teresa A.Group:Shared Tools
    Created:2012-09-05 15:35 CDTUpdated:2019-01-07 13:57 CDT
    Sites:DoIT Help Desk, Shared Tools
    Feedback:  7   0