DoIT Shared Tools - JIRA - Microsoft Teams Integration

How to get jira issues recorded in a Teams Channel

Done via microsoft connectors:

  • In Teams select or create a Channel for the JIRA notices to show in.
  • Click on the "..." icon and select connectors.
  • In the connectors channel search for Jira Server
  • Name it, and on the next screen copy and retain the Webhook URL
  • Start a case with Shared Tools (via the support form) providing the webhook and the Names of the projects  you wish to have report.
    • Default is for the webhook to fire on Issue Created/Updated.  That should announce most actions to the channel.


  • JIRA Admins:  Go to JIRA and select "System" from the cog menu.
  • Select WebHooks.
  • Add a new one, select a good name that identifies it well (Shared Tools-MSTeams)
  • in events add a JQL query to limit the hook to the projects requested (example Project=ST, or limits from a Advanced search)
  • And Save it (don't select "exclude body")


  • List of all the options for the webhook to fire on below:




    Project related events

    Events for projects and project versions.



    User related events


    JIRA configuration related events

    Features status change (enabled/disabled)

    JIRA Software related events

    Events for sprints and boards



Keywords:Microsoft Teams Jira   Doc ID:72052
Owner:John H.Group:Shared Tools
Created:2017-03-27 09:28 CSTUpdated:2019-03-22 08:44 CST
Sites:DoIT Staff, Shared Tools
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