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DoIT Jira and Confluence Service Change - Timeline and Roles & Responsibilities
High-level timeline of the retirement plans
-
April 1, 2023 – No new projects or spaces will created. No new features or additional plugins will be added.
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April-May 2023 – Service change announcements and all active Jira project and Confluence space owners will be contacted
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Every 90 days reminders, additional resources, and lunch and learns will be provided
-
December 13, 2024 – All users migrate to alternatives
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January 31, 2025 – Full retirement of the Jira and Confluence services
Roles and Responsibilities
Task |
Project or Space Owners/Team |
Shared Tools |
Alternative Service Provider |
---|---|---|---|
Provide the timeline, consults, and resources for migrating |
X |
||
Exports and imports of data into an alternative service |
X |
X |
X |
Static copies of projects or spaces |
X |
X |
|
Archive or close projects and spaces |
X |
||
Migrations off the Jira or Confluence service |
X |
X |
|
Verify how Jira and Confluence are used by a group and end-users |
X |
||
Confirm your team’s migration goals and plan |
X |
||
Request trial accounts and select options to test |
X |
X |
|
If needed, work with your division or School’s purchasing department on procurement. Allow time to work through the procurement process (e.g. 3 months) |
X |
||
Complete a needs analysis and testing |
X |
X |
|
Discuss importing content vs. starting over |
X |
X |
X |
Complete the migration and ensure the team's needs are met |
X |
Suggested Timeline
The suggested timeline and actions will help users prioritize change and ensure a smooth transition. The Shared Tools team will work with users throughout this process.
Date |
Service Changes |
Users should: |
Shared Tools Team will: |
---|---|---|---|
Spring 2022-Spring 2023 |
As of 02/01/2022, Atlassian will only provide security bug fixes for critical vulnerabilities No new features or additional plugins will be added to the on-premise DoIT Jira and Confluence instances |
Continue normal use |
Refine the list of supported options and alternative products
|
March-June 2023 |
As of 04/01/2023, no new Jira projects or Confluence spaces will be created All new use cases will require alternative solutions |
Meet with Your Teams Review use cases for Jira and Confluence Attend lunch and learns |
Complete communication plans and resources Start targeted outreach to all active Jira project and Confluence space owners As needed, provide consults, help with exports/imports, and archive data Host office hours and lunch and learns |
July-September 2023 |
Review Migration Options & Alternatives Determine what options or alternatives your teams would like to try Select preferred options to test Attend lunch and learns |
Send out reminders to users As needed, provide consults, help with exports/imports, and archive data Host office hours and lunch and learns |
|
October-December 2023 |
Set Goals & Begin Testing Review the timeline and set goals for your migration. Discuss how this affects other priorities Reach out to the Shared Tools team to confirm a timeline for your migration Start testing migrations or new products Discuss any export, import, or archive needs with the Shared Tools team Attend lunch and learns |
Send out reminders to users As needed, provide consults, help with exports/imports, and archive data Host office hours and lunch and learns |
|
January-March 2024 |
As of January 2024, switch to data center licensing |
Select Products & Start to Migrate Confirm how to migrate content, explore new features, and if needed, start the procurement process Attend lunch and learns |
Reach out to the vendor to verify no additional extensions are available Update the timeline as needed Provide updates to users Host office hours and lunch and learns |
April-December 2024 |
Verify, Archive, and Transition Start using the new platforms and verify all your use cases are covered. By 12/15/24, complete migrations. If needed, archive previous projects and spaces for reference If more time is needed, contact the Shared Tools team |
Send out reminders to users As needed, provide consults, help with exports/imports, and archive data Host office hours |
|
January 2025 |
As of 01/31/2025, the on-premise DoIT Jira and Confluence services will be discontinued |
Send out final notification to users Decommission the service Host office hours |